Guest Service Representative
Tricoci University
Guest Service Representative - Nights
Tricoci University· Chicago Northeast Campus
About this role
Join Tricoci University as a Night Guest Service Representative!
About Tricoci University:
Tricoci University of Beauty Culture is dedicated to providing premier beauty education. We strive to foster an engaging and supportive environment that empowers students to succeed in the beauty industry.
Position Overview:
As a Night Guest Service Representative, you will be a key member of our team during evening hours, ensuring guests and students receive outstanding service. Your role is vital in supporting the evening operations and maintaining a positive experience for all campus visitors.
Key Responsibilities:
- Greet and assist guests and students in a courteous, professional manner during night shifts.
- Field incoming phone calls and respond to inquiries about our programs and services.
- Schedule and confirm appointments efficiently.
- Maintain accurate records of guest interactions and appointments.
- Promptly address guest concerns to ensure satisfaction.
- Collaborate with team members to maintain smooth evening operations.
- Complete administrative duties as assigned to support the guest experience.
Why Work With Us?
- Be part of a respected institution with a focus on quality education and student success.
- Experience a supportive and collaborative work environment.
- Access professional development and growth opportunities.
- Enjoy flexible night shifts that balance work and personal life.
- Receive discounts on beauty services and products.
Qualifications:
- High school diploma or equivalent; additional training in hospitality or customer service preferred.
- Experience in customer service or guest relations is desired.
- Strong communication skills and ability to engage with a diverse audience.
- Excellent organizational and multitasking skills.
- Proficient in Microsoft Office; familiarity with CRM tools is a plus.
- Positive attitude and commitment to excellent service.
- Availability to work night shifts, including evenings and weekends as required.
- Generous Paid Time Off
- 401K Plan
- Access to Continuing Education Units (CEU) Classes
- Complimentary Services at our Student Clinic
- Product Discounts
- Opportunities for Career Advancement
- A Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.
Frequently Asked Questions
Is the salary disclosed for the Guest Service Representative - Nights position at Tricoci University?
The salary for this Guest Service Representative - Nights role at Tricoci University is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Representative - Nights position at Tricoci University located?
This Guest Service Representative - Nights role at Tricoci University is based in Chicago, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Representative - Nights role at Tricoci University full-time or part-time?
This is listed as a Part time position. It is posted as a Guest Service Representative - Nights role in the Chicago Northeast Campus department at Tricoci University.
Which team or department does the Guest Service Representative - Nights at Tricoci University belong to?
This Guest Service Representative - Nights position is part of the Chicago Northeast Campus department at Tricoci University. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Representative - Nights position at Tricoci University?
Click the "Apply Now" button on this page. You will be redirected to Tricoci University's official application portal hosted on workable where you can submit your application directly.
When was the Guest Service Representative - Nights job at Tricoci University posted?
This Guest Service Representative - Nights position at Tricoci University was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Representative - Nights
Tricoci University
You'll be redirected to Tricoci University's official application page on workable.