Guest Service Representative
Tricoci University
Guest Service Representative -Night
Tricoci University· Indianapolis Campus
About this role
Step into the Role of Night Guest Service Representative at Tricoci University!
About Tricoci University:
Tricoci University of Beauty Culture stands at the forefront of beauty education, committed to providing an exceptional learning environment for our students. We prioritize excellent service and strive to create unforgettable experiences for everyone who visits our campus.
Position Overview:
As a Night Guest Service Representative, your primary responsibility is to ensure that students and guests receive outstanding support and service during evening hours. With your friendly demeanor and exceptional customer service skills, you will create a warm and welcoming atmosphere for all who enter.
Key Responsibilities:
- Greet students and guests warmly, providing assistance and information as needed.
- Manage incoming phone calls and respond to inquiries about our services and programs.
- Schedule and confirm beauty service appointments effectively.
- Maintain accurate documentation of guest interactions and service details.
- Resolve any concerns or requests from guests promptly and courteously.
- Collaborate with team members to ensure smooth operations during the night shift.
- Perform administrative duties to support overall guest services and operations as needed.
Why Work With Us?
- Be part of a well-regarded institution focused on beauty education and student success.
- Experience a collaborative and supportive work environment.
- Opportunities for professional development and career advancement in the beauty industry.
- Flexible hours that promote work-life balance, specifically tailored for night shifts.
- Exclusive employee discounts on beauty services and products.
- Monday thru Friday 5:00-10:00pm est
Qualifications:
- High school diploma or equivalent; additional training in hospitality or customer service is a plus.
- Previous experience in customer service or guest relations is preferred.
- Excellent communication skills and ability to connect with a diverse clientele.
- Strong organizational skills with the ability to multitask effectively.
- Proficient in Microsoft Office Suite; familiarity with CRM software is advantageous.
- A positive attitude and a commitment to delivering exceptional service.
- Availability for night shifts, including weekdays and weekends as needed.
- Generous Paid Time Off
- 401K Plan
- Access to Continuing Education Units (CEU) Classes
- Complimentary Services at our Student Clinic
- Product Discounts
- Opportunities for Career Advancement
- A Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.
Frequently Asked Questions
Is the salary disclosed for the Guest Service Representative -Night position at Tricoci University?
The salary for this Guest Service Representative -Night role at Tricoci University is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Representative -Night position at Tricoci University located?
This Guest Service Representative -Night role at Tricoci University is based in Indianapolis, Indiana, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Representative -Night role at Tricoci University full-time or part-time?
This is listed as a Part time position. It is posted as a Guest Service Representative -Night role in the Indianapolis Campus department at Tricoci University.
Which team or department does the Guest Service Representative -Night at Tricoci University belong to?
This Guest Service Representative -Night position is part of the Indianapolis Campus department at Tricoci University. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Representative -Night position at Tricoci University?
Click the "Apply Now" button on this page. You will be redirected to Tricoci University's official application portal hosted on workable where you can submit your application directly.
When was the Guest Service Representative -Night job at Tricoci University posted?
This Guest Service Representative -Night position at Tricoci University was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Representative -Night
Tricoci University
You'll be redirected to Tricoci University's official application page on workable.