Ground Operations Team Member
Ninja· Grocery
About this role
Join Our Team as a Ground Operations Team Member!
Are you passionate about fieldwork and ensuring smooth daily operations? We’re looking for a Ground Operations Team Member to join our dynamic team!
In this role, you’ll be out in the field, visiting branches, checking in on captains, and making sure all operational standards are being met. You’ll play a key part in keeping everything running efficiently and ensuring top-quality performance across all locations
Key Responsibilities:
- Visited Stores & Schedule and conduct daily visits to monitor the performance of stores and collection points associated with captains
- Captains Training & Ensure that newly onboarded captains are effectively trained in accordance with Ninja’s operational standards.
- Captain Room Audit & Regularly inspect the captain waiting area/workspace to ensure compliance with safety and quality standards.
- Captain Performance and overall issues & Monitoring and improving captain performance with a focus on key operational areas such as on-time delivery, uniform compliance, accurate form submission, and proper issue escalation to ground supervisors. Ensuring captains meet delivery timelines, adhere to dress code standards, and follow reporting protocols is essential for maintaining service quality and operational efficiency.
- Ground Trips with captain & Record captain performance based on trip completion and track achievement of daily delivery goals, and to report issues, area of improvement of the delivery journey to the responsible party.
- Captains Overall Issues & Reporting all captains issues
- High school diploma or equivalent.
- Diploma or certification in logistics, supply chain, or related field (preferred)
- Basic understanding of logistics and ground handling operations
- Basic computer literacy and experience with Microsoft Office or logistics software
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience in coordinating with drivers/captains and ensuring compliance with SOPs
- Knowledge of safety and security protocols in a logistics or aviation environment
Frequently Asked Questions
Is the salary disclosed for the Ground Operations Team Member position at Ninja?
The salary for this Ground Operations Team Member role at Ninja is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Ground Operations Team Member position at Ninja located?
This Ground Operations Team Member role at Ninja is based in Hail, Hail Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ground Operations Team Member role at Ninja full-time or part-time?
This is listed as a Full time position. It is posted as a Ground Operations Team Member role in the Grocery department at Ninja.
Which team or department does the Ground Operations Team Member at Ninja belong to?
This Ground Operations Team Member position is part of the Grocery department at Ninja. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ground Operations Team Member position at Ninja?
Click the "Apply Now" button on this page. You will be redirected to Ninja's official application portal hosted on workable where you can submit your application directly.
When was the Ground Operations Team Member job at Ninja posted?
This Ground Operations Team Member position at Ninja was posted on Jul 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Ground Operations Team Member
Ninja
You'll be redirected to Ninja's official application page on workable.