Marketing Communications Executive | AYANA MidPlaza, JAKARTA
AYANA Hospitality
Front Desk Agent | AYANA Komodo
AYANA Hospitality· AYANA Komodo
About this role
The Front Desk Agent is responsible for delivering courteous, efficient, and accurate guest check-in and check-out services while providing comprehensive information and support to guests. Manage guest requests, process payments, and maintain smooth front desk operations in accordance with hotel policies.
Key Responsibilities:
- Provide friendly and efficient check-in/check-out services, process payments, and handle group arrivals/departures.
- Maintain up-to-date knowledge of room types, rates, promotions, hotel services, and daily activities to assist guest inquiries effectively.
- Handle guest requests, complaints, and emergency situations promptly, ensuring high guest satisfaction.
- Manage reservation details in the system (Opera) including room blocking, key issuing, and wake-up calls.
- Support smooth communication with other departments and participate in team briefings and sustainability programs.
- Educational background in Hospitality or related fields.
- Open to fresh graduates with strong motivation to learn; prior experience in the hospitality industry will be an advantage.
- Basic computer literacy, including experience with hotel management systems (Opera preferred).
- Responsible handling of cash and credit card processes.
- Ability to multitask, organize duties, and maintain attention to detail in a fast-paced environment.
Frequently Asked Questions
Is the salary disclosed for the Front Desk Agent | AYANA Komodo position at AYANA Hospitality?
The salary for this Front Desk Agent | AYANA Komodo role at AYANA Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Agent | AYANA Komodo position at AYANA Hospitality located?
This Front Desk Agent | AYANA Komodo role at AYANA Hospitality is based in Komodo, Nusa Tenggara Timur, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Front Desk Agent | AYANA Komodo at AYANA Hospitality belong to?
This Front Desk Agent | AYANA Komodo position is part of the AYANA Komodo department at AYANA Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent | AYANA Komodo position at AYANA Hospitality?
Click the "Apply Now" button on this page. You will be redirected to AYANA Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Front Desk Agent | AYANA Komodo job at AYANA Hospitality posted?
This Front Desk Agent | AYANA Komodo position at AYANA Hospitality was posted on Aug 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent | AYANA Komodo
AYANA Hospitality
You'll be redirected to AYANA Hospitality's official application page on workable.