Planning - PAH
Larsen & Toubro
FM - Coordinator
Larsen & Toubro· Facility Management
About this role
KEY RESPONSIBILITIES/ ACCOUNTABILITIES | |
Financial / Functional perspective | ? Ensure timely processing of NOCs and related documentation ? Support collection and verification of customer records and compliance documents ? Maintain accurate records of bookings, requests, and service transactions ? Drive process adherence and documentation accuracy |
Customer/Stakeholder Perspective | ? Manage resident and tenant move-in and move-out processes ? Facilitate club house, amenity, and common facility bookings ? Handle customer complaints, service requests, and escalations within defined TATs ? Ensure high levels of customer satisfaction and engagement |
Internal Process Perspective | ? Verify documentation and process NOCs as per company guidelines ? Maintain resident, tenant, and occupancy databases ? Coordinate with FM, Security, CRM, and Finance teams for customer requests ? Track complaint closure and maintain service request logs ? Generate periodic MIS reports and customer service dashboards |
Learning & Growth / Developmental Perspective | ? Strengthen customer service and communication capabilities ? Promote a customer-centric culture across the site team ? Drive process improvements and digitization initiatives ? Enhance knowledge of customer service processes and systems |
Frequently Asked Questions
Is the salary disclosed for the FM - Coordinator position at Larsen & Toubro?
The salary for this FM - Coordinator role at Larsen & Toubro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the FM - Coordinator position at Larsen & Toubro located?
This FM - Coordinator role at Larsen & Toubro is based in Powai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the FM - Coordinator role at Larsen & Toubro full-time or part-time?
This is listed as a FULL TIME position. It is posted as a FM - Coordinator role in the Facility Management department at Larsen & Toubro.
Which team or department does the FM - Coordinator at Larsen & Toubro belong to?
This FM - Coordinator position is part of the Facility Management department at Larsen & Toubro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the FM - Coordinator position at Larsen & Toubro?
Click the "Apply Now" button on this page. You will be redirected to Larsen & Toubro's official application portal hosted on peoplestrong where you can submit your application directly.
When was the FM - Coordinator job at Larsen & Toubro posted?
This FM - Coordinator position at Larsen & Toubro was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
FM - Coordinator
Larsen & Toubro
You'll be redirected to Larsen & Toubro's official application page on peoplestrong.