Financial Counsellor
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Financial Counsellor
About this role
- Counsel patients and their families regarding estimated treatment and hospitalization costs.
Explain hospital tariffs, packages, deposits, billing procedures, and payment schedules.
Assess patients' financial circumstances and identify appropriate payment or financial assistance options.
Assist patients with health insurance, cashless treatment, reimbursement claims, and required documentation.
Coordinate with insurance companies, Third-Party Administrators (TPAs), government schemes, and internal billing teams.
Explain eligibility and documentation requirements for government healthcare schemes and hospital financial assistance programs.
Provide accurate estimates of expected out-of-pocket expenses.
Follow up on pending payments, deposits, insurance approvals, and financial documentation.
Coordinate with admission, billing, medical records, insurance, and discharge teams to resolve financial queries.
Maintain accurate records of counselling sessions, financial assistance requests, approvals, and payment arrangements.
Ensure confidentiality of patients' personal, medical, and financial information.
Handle patient and family concerns regarding bills and financial matters professionally and empathetically.
Escalate complex financial or billing issues to the appropriate manager.
Support the hospital in reducing billing delays, outstanding receivables, and patient-related financial disputes.
Prepare periodic reports related to counselling, financial assistance, insurance cases, collections, and pending accounts.
Ensure compliance with hospital policies, applicable regulations, and ethical standards.
Frequently Asked Questions
Is the salary disclosed for the Financial Counsellor position at Apollo Group?
The salary for this Financial Counsellor role at Apollo Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Financial Counsellor position at Apollo Group located?
This Financial Counsellor role at Apollo Group is based in Bangalore, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Financial Counsellor position at Apollo Group?
Click the "Apply Now" button on this page. You will be redirected to Apollo Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Financial Counsellor job at Apollo Group posted?
This Financial Counsellor position at Apollo Group was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Financial Counsellor
Apollo Group
You'll be redirected to Apollo Group's official application page on peoplestrong.