Executive - Admin Customer Care

Larsen & Toubro· Front Office
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📍 Coimbatore, Tamil Nadu, IndiaFULL TIME
Speaker Acquisition

About this role

Roles and Responsibilities - Admin Customer Care

  • Manage customer escalations and ensure timely closure with proper root cause
  • Coordinate with logistics and planning for accurate delivery commitments
  • Support continuous improvement by analyzing customer feedback and trends
  • Handle customer inquiries, complaints, and service requests professionally
  • Coordinate with internal teams to resolve customer issues on time
  • Maintain customer communication through calls, emails, and portals
  • Track and update status of customer requests and escalations
  • Ensure high customer satisfaction and quick response time
  • Maintain records of customer interactions and service history
  • Support order coordination, dispatch follow-ups, and delivery updates
  • Prepare reports on customer issues, feedback, and resolution timelines
  • Assist in handling customer visits and coordination with internal teams
  • Follow company policies, communication standards, and service protocols

Frequently Asked Questions

Is the salary disclosed for the Executive - Admin Customer Care position at Larsen & Toubro?
The salary for this Executive - Admin Customer Care role at Larsen & Toubro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive - Admin Customer Care position at Larsen & Toubro located?
This Executive - Admin Customer Care role at Larsen & Toubro is based in Coimbatore, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive - Admin Customer Care role at Larsen & Toubro full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Executive - Admin Customer Care role in the Front Office department at Larsen & Toubro.
Which team or department does the Executive - Admin Customer Care at Larsen & Toubro belong to?
This Executive - Admin Customer Care position is part of the Front Office department at Larsen & Toubro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Executive - Admin Customer Care position at Larsen & Toubro?
Click the "Apply Now" button on this page. You will be redirected to Larsen & Toubro's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Executive - Admin Customer Care job at Larsen & Toubro posted?
This Executive - Admin Customer Care position at Larsen & Toubro was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive - Admin Customer Care
Larsen & Toubro
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