IT Support Engineers
Ninja
Dispatch Agent
Ninja· Food
About this role
We are looking for a Dispatch Agent to support fast-paced last-mile delivery operations. The role is responsible for coordinating and monitoring orders from pickup to customer delivery, ensuring efficient dispatching, timely deliveries, and quick resolution of operational issues.
Responsibilities
- Coordinate and dispatch orders to delivery partners efficiently.
- Monitor active deliveries and ensure orders are delivered within the expected timeframe.
- Communicate with delivery partners and internal teams to ensure smooth operations.
- Track order status and take immediate action on delayed, cancelled, or problematic orders.
- Resolve operational issues and escalate critical cases when required.
- Follow up on delivery performance and ensure service-level targets are met.
- Maintain accurate dispatch and delivery records.
- Support daily operations and contribute to improving delivery efficiency and customer experience.
- 0–3 years of experience in dispatch, logistics, delivery operations, or a related field.
- Strong communication and coordination skills.
- Ability to work in a fast-paced, time-sensitive environment.
- Strong problem-solving and multitasking abilities.
- Good attention to detail.
- Basic computer skills and ability to work with operational systems.
- Good command of English; Arabic is a plus.
- Willingness to work in shifts, including weekends when required.
Frequently Asked Questions
Is the salary disclosed for the Dispatch Agent position at Ninja?
The salary for this Dispatch Agent role at Ninja is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dispatch Agent position at Ninja located?
This Dispatch Agent role at Ninja is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatch Agent role at Ninja full-time or part-time?
This is listed as a Full time position. It is posted as a Dispatch Agent role in the Food department at Ninja.
Which team or department does the Dispatch Agent at Ninja belong to?
This Dispatch Agent position is part of the Food department at Ninja. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatch Agent position at Ninja?
Click the "Apply Now" button on this page. You will be redirected to Ninja's official application portal hosted on workable where you can submit your application directly.
When was the Dispatch Agent job at Ninja posted?
This Dispatch Agent position at Ninja was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatch Agent
Ninja
You'll be redirected to Ninja's official application page on workable.