Guest Relations Officer | AYANA BALI
AYANA Hospitality
Director of Event Operations | AYANA BALI
AYANA Hospitality· AYANA Bali
About this role
As AYANA continues to expand its world-class hospitality offerings, we invite passionate and driven professionals to become part of our prestigious team. We are currently seeking a dynamic and visionary leader for the following position to support our newly established Ballroom and Event Facilities.
Summary of Responsibilities:
- Lead the strategic planning and overall performance of the MICE & Catering division, driving revenue growth and maximizing the utilization of the resort’s ballroom and event venues.
- Develop and execute innovative MICE & Catering business strategies to position the resort as a premier destination for international conferences, high-profile corporate events, and luxury weddings in Bali.
- Provide leadership in destination event positioning, strengthening the resort’s reputation as a preferred venue for large-scale global meetings, conventions, and prestigious social events.
- Oversee the end-to-end event lifecycle, from business acquisition, event planning, and client engagement to flawless on-site execution, ensuring exceptional guest experiences.
- Demonstrate strong commercial and revenue management acumen, including strategic pricing, contract negotiation, and business development initiatives to maximize event profitability.
- Ensure successful planning and delivery of large-scale conferences, conventions, luxury weddings, and high-profile events, maintaining the highest standards of luxury hospitality service.
- Work closely with the EAM MICE & Catering and F&B Service leadership to ensure seamless collaboration between MICE Sales, Catering, Banquet Operations, Culinary, and other operational departments.
- Lead, mentor, and develop a high-performing MICE & Catering team, fostering a culture of innovation, service excellence, and accountability.
- Build and maintain strong relationships with corporate clients, international event planners, wedding organizers, and strategic partners to drive sustainable business growth.
- Analyze global MICE trends, competitor activities, and emerging market opportunities to strengthen the resort’s competitive positioning.
- Collaborate with the Marketing & Communications team to design impactful promotional campaigns that elevate the resort’s visibility in international and domestic MICE markets.
- Provide strategic business insights, revenue forecasts, and performance analysis to senior management.
- Ensure all MICE & Catering operations and service delivery are aligned with company policies, operational standards, and the resort’s luxury hospitality service excellence.
- Minimum 5 years of leadership experience in MICE, Catering, or Events within a luxury hotel, convention center, or integrated resort.
- Strong understanding of large-scale events, conferences, weddings, and banquet operations.
- Proven ability to drive MICE revenue while coordinating closely with F&B and banquet operations.
- Excellent leadership, communication, and stakeholder management skills.
- Strategic mindset with strong business and operational acumen.
- Fluent in English, both written and spoken; additional languages are an advantage.
- Bachelor’s Degree in Hospitality Management, Event Management, Business Administration, or a related field.
Frequently Asked Questions
Is the salary disclosed for the Director of Event Operations | AYANA BALI position at AYANA Hospitality?
The salary for this Director of Event Operations | AYANA BALI role at AYANA Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director of Event Operations | AYANA BALI position at AYANA Hospitality located?
This Director of Event Operations | AYANA BALI role at AYANA Hospitality is based in Bali, Bali, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director of Event Operations | AYANA BALI role at AYANA Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a Director of Event Operations | AYANA BALI role in the AYANA Bali department at AYANA Hospitality.
Which team or department does the Director of Event Operations | AYANA BALI at AYANA Hospitality belong to?
This Director of Event Operations | AYANA BALI position is part of the AYANA Bali department at AYANA Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director of Event Operations | AYANA BALI position at AYANA Hospitality?
Click the "Apply Now" button on this page. You will be redirected to AYANA Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Director of Event Operations | AYANA BALI job at AYANA Hospitality posted?
This Director of Event Operations | AYANA BALI position at AYANA Hospitality was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Director of Event Operations | AYANA BALI
AYANA Hospitality
You'll be redirected to AYANA Hospitality's official application page on workable.