Customer Service Representative

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Position Summary

We are seeking an Entry-Level Event Coordinator to assist with organizing and executing promotional events. This opportunity is ideal for someone who is detail-oriented, energetic, and interested in developing hands-on event coordination skills.

Responsibilities

• Assist with organizing event schedules, materials, and resources.
• Help prepare event spaces, displays, signage, and promotional supplies.
• Coordinate with team members to support event activities.
• Welcome attendees and provide information about featured products or services.
• Help maintain an organized and professional event environment.
• Monitor event needs and communicate updates to the appropriate team members.
• Assist with distributing approved promotional materials.
• Support event setup, breakdown, and post-event organization.
• Gather attendee feedback and share observations after events.
• Help address routine event-related questions and requests.

Benefits

• Paid training.
• Hands-on event coordination experience.
• Professional development opportunities.
• Supportive team environment.
• Opportunities for career advancement.
• Competitive compensation.

Qualifications

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Friendly, professional, and comfortable interacting with the public.
• Reliable, punctual, and attentive to detail.
• Ability to manage multiple tasks in an active environment.
• Willingness to learn and adapt to changing event needs.
• Previous event, hospitality, retail, or customer service experience is helpful but not required.

Additional Information

• Competitive salary of $52,000 – $58,000 annually

• Professional leadership development and training

• Career advancement opportunities

• Opportunities to develop management and business skills

• Hands-on experience with business operations

• Supportive and collaborative team environment

• Opportunities to take on greater responsibilities as you grow

• Performance-driven career development

• Long-term professional growth within the organization