Customer Service Representative
alphabeinsightinc
Customer Service Representative
About this role
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Position Summary
We are seeking a Customer Service Representative to assist customers with inquiries, service requests, and general information about company offerings. The ideal candidate enjoys helping people, solving routine problems, and maintaining a positive and professional approach.
Responsibilities
- Respond to customer questions about products, services, and promotions.
- Listen to customer needs and provide accurate, helpful information.
- Assist with routine service requests and customer concerns.
- Explain available options and direct complex inquiries to the appropriate team.
- Follow up on customer requests when additional assistance is needed.
- Maintain accurate records of customer interactions and feedback.
- Communicate recurring concerns to supervisors to support service improvements.
- Support customer engagement activities when required.
- Maintain professional service standards across customer interactions.
Benefits
- Paid training.
- Professional development opportunities.
- Supportive team environment.
- Opportunities for career advancement.
- Customer service skills development.
- Competitive compensation.
Qualifications
- High school diploma or equivalent.
- Strong verbal communication and active listening skills.
- Friendly, patient, and customer-focused attitude.
- Good problem-solving and organizational abilities.
- Ability to handle multiple requests professionally.
- Comfortable working independently and collaboratively.
- Previous customer service, retail, hospitality, or sales experience is a plus.
Additional Information
Competitive salary of $52,000 – $58,000 annually
Professional leadership development and training
Career advancement opportunities
Opportunities to develop management and business skills
Hands-on experience with business operations
Supportive and collaborative team environment
Opportunities to take on greater responsibilities as you grow
Performance-driven career development
Long-term professional growth within the organization
Frequently Asked Questions
What is the salary for the Customer Service Representative role at alphabeinsightinc?
The listed salary for this Customer Service Representative position at alphabeinsightinc is USD 52K–58K. This is an Full time role.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in Hollywood, FL, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role at alphabeinsightinc.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc · 💰 USD 52K–58K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.