Collections Coordinator
glsllc
Collections Coordinator
glsllc· Collections
About this role
Why GLS?
GLS is dedicated to helping more individuals access affordable auto financing through advanced analytics and technology. For over 10 years, we have supported more than a million families, providing them with reliable transportation options in their daily lives.
Quick Facts
Compensation: $17.75/hr plus monthly performance bonuses
Onsite: Tempe, AZ
No Sundays
One night per week (12PM-8PM)
Every 4th rotating Friday (9AM-7PM)
Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week
What you will do as a Collections Coordinator
- Manage a portfolio of auto loan accounts and reduce delinquency.
- Contact customers to understand intent and ability to pay.
- Maintain positive relationships while collecting on past-due balances.
- Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).
- Follow state and company guidelines in a fast-paced environment.
- Accurately document all contacts, outcomes, and follow-up in GLS systems.
- Meet or exceed assigned goals and business plan objectives.
- Maintain electronic records and support additional assignments or special projects as needed.
What you will bring as a Collections Coordinator
- High school diploma or equivalent.
- Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
- Strong judgment and discretion with highly sensitive and confidential information.
- Ability to build cross-functional partnerships and maintain positive customer relationships.
- Active listening skills; comfortable probing and asking targeted questions to gather information.
- Strong verbal and written communication with internal and external customers.
- Team player who can adapt in a fast-paced, changing environment.
- Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.
- Excellent organization and attention to detail; able to manage multiple priorities.
- Commitment to GLS core values and key competencies.
Work Environment
- This role is phone- and computer-based, requiring the employee to be seated for extended periods.
- Frequent speaking and close visual work, including reading data, screens, and documents.
Benefits and Perks
- Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
- 401K with employer match and 100% immediate vesting
- Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
- Paid Volunteer Time Off (VTO) Annually
- Tuition Reimbursement
- Parental Leave
- Business casual work environment
About GLS
Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.
Frequently Asked Questions
What is the salary for the Collections Coordinator role at glsllc?
The listed salary for this Collections Coordinator position at glsllc is USD 18–18. This is an Full Time role.
Where is the Collections Coordinator position at glsllc located?
This Collections Coordinator role at glsllc is based in Tempe, Arizona. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Coordinator role at glsllc full-time or part-time?
This is listed as a Full Time position. It is posted as a Collections Coordinator role in the Collections department at glsllc.
Which team or department does the Collections Coordinator at glsllc belong to?
This Collections Coordinator position is part of the Collections department at glsllc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Coordinator position at glsllc?
Click the "Apply Now" button on this page. You will be redirected to glsllc's official application portal hosted on lever where you can submit your application directly.
When was the Collections Coordinator job at glsllc posted?
This Collections Coordinator position at glsllc was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Coordinator
glsllc · 💰 USD 18–18
You'll be redirected to glsllc's official application page on Lever.