Customer Relations Associate (Retail)

htcinc· Customer Service/Support
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📍 TBD, SC, USFULL TIME

About this role

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Show off the latest technology as a Customer Relations Associate in one of our Retail Branch Offices. At HTC, the possibilities are truly endless, and one of the best places to start is on our retail team. After all, what better way to become an expert on HTC services than getting your hands on the latest technology and serving our members?

 

This is not an average job in retail. This is your foot in the door with the nation’s largest telecommunications cooperative. Customer Relations Associates in our Branch Offices use their knowledge and passion to deliver seamless member experiences while pursuing challenging and rewarding goals. At HTC, we value our employees, and we love connecting members to their world.

 

Big opportunities are stocked inside our Branch Offices. A Retail Customer Relations Associate accepts, solicits, and processes new sales of all lines of business, including but not limited to, Voice, Video/HTC TV Max, Internet, Mobile, Security, and all ancillary products and services associated with the business lines. They connect with members through face-to-face interaction, phone call, and email to assist with orders, questions, payments, and more. 

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For this role, you also must have:

 

Completed a high school degree or GED.

Understanding of latest technology. 

Minimum of two years related experience and/or training.

 

Ability to work flexible hours including Saturdays, call-in, call-out, shift work, and some holidays.

 

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What makes a Customer Relations Associate successful?

Strong Work Ethic • Attention to Detail • Initiative • Empathy • Excellent Customer Service Skills • Team-player Attitude 

 

This isn't your average gig.

This is a foot in the door with the nation's largest telecommunications cooperative.

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Frequently Asked Questions

Is the salary disclosed for the Customer Relations Associate (Retail) position at htcinc?
The salary for this Customer Relations Associate (Retail) role at htcinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relations Associate (Retail) position at htcinc located?
This Customer Relations Associate (Retail) role at htcinc is based in TBD, SC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relations Associate (Retail) role at htcinc full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Relations Associate (Retail) role in the Customer Service/Support department at htcinc.
Which team or department does the Customer Relations Associate (Retail) at htcinc belong to?
This Customer Relations Associate (Retail) position is part of the Customer Service/Support department at htcinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Relations Associate (Retail) position at htcinc?
Click the "Apply Now" button on this page. You will be redirected to htcinc's official application portal hosted on icims where you can submit your application directly.
When was the Customer Relations Associate (Retail) job at htcinc posted?
This Customer Relations Associate (Retail) position at htcinc was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Relations Associate (Retail)
htcinc
Apply for this role ↗

You'll be redirected to htcinc's official application page on icims.