Customer Relations Associate

htcinc· Customer Service/Support
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📍 Conway, SC, USFULL TIME

About this role

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Your future is calling at HTC. Inside our Call Center, you can play a major role keeping members happy and connected to the products and services they need most. Help HTC maintain fulfilling relationships with members, and grow your career along the way.

 

By leading at the front line of our cooperative, you’ll offer customized solutions, identify sales opportunities, and provide service for our members. You’ll bring your strong skills in relationship building and conflict resolution to motivate members to continue using our products. That means working with creative negotiation and sales techniques in a fast-paced environment.

 

What is on the line? Under general supervision, a Customer Relations Associate in our Call Center accepts, solicits, and processes new sales of all lines of business, including but not limited to, telephone, cable television, broadband, wireless, and all ancillary products and services associated with the business lines.

 

While this position is part of HTC's Call Center queue, position could be filled at the Georgetown Branch office or the Conway Main office.

 

For this role, you also must have:

 

Completed a high school degree or GED and be seeking an Associate's or Bachelor's level degree in a Business related degree

Understanding of latest technology

Customer service experience preferred

Ability to work flexible hours including Saturday's, call-out, call-in, shift work, and some holidays

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What makes a successful Customer Relations Associate (Contact Center)?

Positive attitude • Empathy • Responsibility • Calm under pressure • Excellent customer service skills

 

This isn't your average gig.

This is a foot in the door with the nation's largest telecommunications cooperative.

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Frequently Asked Questions

Is the salary disclosed for the Customer Relations Associate position at htcinc?
The salary for this Customer Relations Associate role at htcinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relations Associate position at htcinc located?
This Customer Relations Associate role at htcinc is based in Conway, SC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relations Associate role at htcinc full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Relations Associate role in the Customer Service/Support department at htcinc.
Which team or department does the Customer Relations Associate at htcinc belong to?
This Customer Relations Associate position is part of the Customer Service/Support department at htcinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Relations Associate position at htcinc?
Click the "Apply Now" button on this page. You will be redirected to htcinc's official application portal hosted on icims where you can submit your application directly.
When was the Customer Relations Associate job at htcinc posted?
This Customer Relations Associate position at htcinc was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Relations Associate
htcinc
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