Call Center Agent
alphabeinsightinc
Call Center Agent
V-Thru· Operation Department
About this role
Call Center Agent Job Responsibilities:
- Obtains client information by answering telephone calls & answering (live chat) as per company policy.
- Informs clients by explaining procedures, answering questions & providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Answer incoming calls and respond to customer’s (live chat)
- Management and resolving customer complaints
- Identify and escalate issues to supervisors
- Research, identify, and resolve customer complaints using applicable software
- Document all call information according to standard operating procedures
- Complete call logs and reports
Call Center Agent Qualifications / Skills:
- Strong verbal communication
- Phone skills
- Listening
- Data entry skills
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
- Proficient in relevant computer applications
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle stressful situation appropriately
9 working hrs. a day.
6 days a week.
Frequently Asked Questions
Is the salary disclosed for the Call Center Agent position at V-Thru?
The salary for this Call Center Agent role at V-Thru is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Agent position at V-Thru located?
This Call Center Agent role at V-Thru is based in Kuwait - Industrial shuwaikh, KW. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Agent role at V-Thru full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Call Center Agent role in the Operation Department department at V-Thru.
Which team or department does the Call Center Agent at V-Thru belong to?
This Call Center Agent position is part of the Operation Department department at V-Thru. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Agent position at V-Thru?
Click the "Apply Now" button on this page. You will be redirected to V-Thru's official application portal hosted on breezy where you can submit your application directly.
When was the Call Center Agent job at V-Thru posted?
This Call Center Agent position at V-Thru was posted on Oct 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Agent
V-Thru
You'll be redirected to V-Thru's official application page on breezy.