Billing Specialist, Support II

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

As a Billing Specialist II at Zebra Technologies in Mexico City, you will act as a vital guardian of our Order-to-Cash (O2C) cycle for the LATAM region. In this Level II role, you will move beyond routine processing to take full ownership of end-to-end billing operations using Oracle and Wfactura, act as a strategic partner to our regional Collections teams and actively drive process improvements. If you are a detail-oriented, bilingual professional with 1+ years of experience looking to elevate your career and make a tangible impact on our global efficiency, this role is the perfect next step.

Billing Specialist (Level II)

Ready to take the next step in your finance career and become a key player in our regional operations?
If you are a detail-oriented finance professional looking to expand your impact, the Billing Specialist role at Zebra Technologies in Mexico City is the perfect opportunity to elevate your career.

In this position, you are a vital guardian of our Order-to-Cash (O2C) cycle for the LATAM region. You do more than just process transactions; you ensure the financial integrity of our customer accounts, collaborate across teams to resolve complex issues, and contribute directly to the efficiency of our global operations.

What You Will Do & Master:

• Own Core Financial Operations: Take ownership of the end-to-end billing process. You will manage credit/debit notes, handle both standard and non-standard billing requests, and ensure the accuracy of data in our Oracle, OnBase and Wfactura systems.

• Drive Process Improvements: You won’t just follow the process; you'll help shape it. We want your expertise to help us get better. You will contribute to testing events and projects, helping us build a more efficient future.

• Become a Central Business Partner: Act as a key point of contact, working closely with the Collections team and other departments. You will prepare monthly reports, providing the critical data our teams need to succeed.

• Enhance the Customer Experience: You will be on the front line, ensuring invoices are correctly loaded into customer portals and that any issues are resolved quickly and professionally, maintaining a positive relationship.

Who You Are:

• An Emerging Professional: You have at least one year of professional experience and are ready to take on more responsibility and ownership in a dynamic team.

• A Technical & Detail-Oriented Expert: You are proficient in English, skilled in data entry and MS Office, and have a keen eye for detail that ensures nothing gets missed.

• A Collaborative Problem-Solver: You have a professional attitude and are a flexible team player who thrives on meeting deadlines and solving challenges.

• Organized & Efficient: You possess strong time management and organization skills, allowing you to manage multiple priorities in a fast-paced environment.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.