Analista de Central

icorp· Infraestructura de TI
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📍 Santiago de Querétaro, Querétaro, MexicoFull time

About this role

¿Tienes facilidad de palabra y te gusta la atención a clientes?

Este empleo puede ser para ti, serás responsable de asignar y dar seguimiento puntual a todas las solicitudes e incidentes, asegurar la comunicación y asignación de reportes a los ingenieros para que se cubra el tiempo de resolución acordado.

Lugar de trabajo: Acceso lll, parque industrial Benito Juárez

Horario: Lunes a Viernes 8:00 a 18:00 hrs y de 10:00 a 20:00 hrs y se rolan las guardias los fines de semana, quedando Sábados 8:00 a 18:00 hrs y Domingo de 12:00 a 18:00 hrs

TSU, Ingeniería (sistemas o afín)

1 año de experiencia en:

  • Herramienta de tickets
  • Office
  • Uso de redes sociales
  • Trabajo en equipo
  • Gestión de recursos humanos

Disponiilidad de tiempo

Responsabilidades:

  • Resolución de tickets dentro del SLA
  • Asignación de reportes
  • Documentación y cierre de todas las solicitudes
  • Gestión de problemas
  • Gestión de incidentes
  • Uso de herramienta de tickets
  • Sueldo base
  • Bono trimestral
  • Ayuda para celular
  • Prestaciones de ley

Frequently Asked Questions

Is the salary disclosed for the Analista de Central position at icorp?
The salary for this Analista de Central role at icorp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Analista de Central position at icorp located?
This Analista de Central role at icorp is based in Santiago de Querétaro, Querétaro, Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Analista de Central role at icorp full-time or part-time?
This is listed as a Full time position. It is posted as a Analista de Central role in the Infraestructura de TI department at icorp.
Which team or department does the Analista de Central at icorp belong to?
This Analista de Central position is part of the Infraestructura de TI department at icorp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Analista de Central position at icorp?
Click the "Apply Now" button on this page. You will be redirected to icorp's official application portal hosted on workable where you can submit your application directly.
When was the Analista de Central job at icorp posted?
This Analista de Central position at icorp was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Analista de Central
icorp
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