AI Adoption Specialist (Consulting & Professional Services)

MISO DIGITAL· Cloud and Security Business ☁
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📍 Bangkok, Bangkok, ThailandFULL TIME

About this role

Job Summary

We are seeking a dynamic, strategic, and client-facing AI Adoption Specialist to join our consulting team and drive end-to-end AI Transformation initiatives for our enterprise clients. In this role, you will act as the vital bridge between world-class Generative AI technologies and actual business productivity.

Your primary responsibility will be to engage with clients to uncover high-impact use cases, architect tailor-made adoption roadmaps, deliver professional enablement workshops, and ensure that clients' workforces fully embrace enterprise-grade GenAI tools. By doing so, you will help organizations maximize their technological ROI and successfully navigate the future of work.

Key Responsibilities
 
  • Client Consultation & Use Case Discovery: Partner directly with enterprise clients to map out business workflows, conduct deep-dive pain point analyses, and identify strategic opportunities to inject Generative AI capabilities that drive efficiency and reduce operational costs across diverse business units.
  • Bespoke Training & Workshop Delivery: Design, develop, and facilitate highly engaging training curricula, customized change management workshops, and multi-tiered enablement programs (both virtual and on-site) that translate intricate technical concepts into tangible, value-driven strategies for non-technical business users.
  • Multi-Platform Enablement & Practical Implementation: Provide expert consultative guidance and hands-on skill training across four primary enterprise AI ecosystems, tailored precisely to the client's unique business goals:
  1. Microsoft 365 Copilot: Guide clients on seamlessly embedding context-aware AI into their daily operational workflows within Word, Excel, PowerPoint, Teams, and Outlook to optimize organizational productivity.
  2. Microsoft Copilot Studio: Deliver specialized workshops empowering clients to design, configure, govern, and deploy low-code/no-code custom AI Agents and internal organizational chatbots.
  3. Anthropic Claude: Train teams on advanced prompt design for high-level analytical thinking, long-context data synthesis, multi-document cross-referencing, and specialized industry-specific use cases.
  4. Gemini Enterprise: Enable clients to leverage the Google Workspace ecosystem, advanced multimodal features (processing text, audio, video, and code simultaneously), and large-scale data processing for rapid, data-driven business decision-making.
  • Change Management & Adoption Strategy: Formulate comprehensive change management frameworks, establish internal "AI Champions" networks within client organizations, and co-create centralized Best Practices and Prompt Libraries to ensure continuous, sustainable, and long-term user adoption.
  • Customer Success & Strategic Value Tracking: Act as a trusted advisor post-enablement to track, analyze, and evaluate user adoption metrics and consumption data, synthesizing these insights into executive-level reports that justify ROI and outline clear blueprints for next-phase AI scaling.

Qualifications & Skills
 
  • Professional Experience: 2–5 years of proven experience in IT Consulting, Technical Enablement, Customer Success, Management Consulting, or Pre-Sales/Post-Sales Technical Consulting, with a track record of serving mid-to-large enterprise clients.
  • Deep AI Expertise: Comprehensive, hands-on mastery of enterprise AI solutions including Microsoft 365 Copilot, Copilot Studio, Anthropic Claude, and Gemini Enterprise. Relevant technical or cloud vendor certifications are highly advantageous.
  • Consultative & Presentation Mastery: Exceptional public speaking, storytelling, and active listening skills. Proven capability to engage, influence, and build immediate credibility with both C-level executives and end-users.
  • Advanced Prompt Engineering: Elite proficiency in advanced prompt design methodologies (e.g., Chain-of-Thought, Few-Shot Prompting, Role-Based Prompting) paired with the ability to teach these techniques effectively across varied business domains.
  • Customer-Centric & Agile Mindset: A passionate champion for emerging technologies who thrives in an agile environment, possesses a strong growth mindset, and demonstrates the flexibility to swiftly pivot strategies to match evolving client needs.

Frequently Asked Questions

Is the salary disclosed for the AI Adoption Specialist (Consulting & Professional Services) position at MISO DIGITAL?
The salary for this AI Adoption Specialist (Consulting & Professional Services) role at MISO DIGITAL is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Adoption Specialist (Consulting & Professional Services) position at MISO DIGITAL located?
This AI Adoption Specialist (Consulting & Professional Services) role at MISO DIGITAL is based in Bangkok, Bangkok, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AI Adoption Specialist (Consulting & Professional Services) role at MISO DIGITAL full-time or part-time?
This is listed as a FULL TIME position. It is posted as a AI Adoption Specialist (Consulting & Professional Services) role in the Cloud and Security Business ☁ department at MISO DIGITAL.
Which team or department does the AI Adoption Specialist (Consulting & Professional Services) at MISO DIGITAL belong to?
This AI Adoption Specialist (Consulting & Professional Services) position is part of the Cloud and Security Business ☁ department at MISO DIGITAL. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Adoption Specialist (Consulting & Professional Services) position at MISO DIGITAL?
Click the "Apply Now" button on this page. You will be redirected to MISO DIGITAL's official application portal hosted on freshteam where you can submit your application directly.
When was the AI Adoption Specialist (Consulting & Professional Services) job at MISO DIGITAL posted?
This AI Adoption Specialist (Consulting & Professional Services) position at MISO DIGITAL was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Adoption Specialist (Consulting & Professional Services)
MISO DIGITAL
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