Administrator (Support & Operations)
About this role
Job Summary
Digital Work Place WE Mobility Lead /Architect is a critical role in our organization. This is an ideal opportunity for someone who is motivated by an opportunity to participate in an organization's regionalization approach to systems, infrastructure and end user support. We are looking for an individual who has the technical skills and intellectual capability to lead through this change and has the drive and desire to grow with a business. Critical for success is the ability to oversee the support of multiple site teams, systems, infrastructure and end user support.
Key Responsibilities
Requirements
Experience in supporting Intune /Airwatch/Mobileron MDM with Exchange 2010/Office 365
â€c Experience of troubleshooting Intune / Airwatch/Mobilelron routing issues with on-premise servers, cloud Device service and exchange CAS servers
• Extensive experience of Intune/Airwatch/Mobilelron enterprise groups, secure content locker, compliance policies, smart groups and per-app VPN €¢ Extensive experience of Intune /Airwatch/Mobilelron Application Management €¢ Experience of troubleshooting Intune/Airwatch/Mobilelron agent, browser, VPP, Aw inbox, VM Boxer and secure content locker issues on iOS and Android devices.
• Ability to monitor and prioritize the defects/concerns and coordinating fixes with vendors. â€C
Demonstrates the advanced troubleshooting skills necessary to resolve the full scope of customer issues including both technical and customer service inquiries. â€c Extensive skills in troubleshooting Mobile Device Management (MDM) server issues and working cross teams to resolve complex issues.
• Ability to setup and maintain mobile development platform. âfc Ability to upgrade sentry, connectors and connected cloud applications. âfc Good understanding of networking connectivity including firewalls, DMZ and secure networks. • Experience collecting, analyzing and reporting metrics on mobile devices and mobile applications. â€d Hands on experience managing Linux systems (Sentry).
Skill Requirements
Other Requirements
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