Administrator (Support & Operations)

Job Summary

The Access Assurance L1.5 Analyst is responsible for supporting access governance and assurance processes to ensure users have appropriate access aligned with business requirements and compliance controls. The role focuses on access reviews, entitlement validation, audit support, reporting, and stakeholder coordination while ensuring adherence to security policies, regulatory requirements, and service delivery commitments

Key Responsibilities

: Perform user access assurance activities, including access reviews, recertification campaigns, and entitlement validation. Support onboarding, role changes, and offboarding access governance processes. Review and validate user access against approved business requirements and Segregation of Duties (SoD) guidelines. Coordinate with application owners, control advisors, auditors, and business stakeholders for access review completion. Generate and maintain governance reports, dashboards, compliance metrics, and audit evidence. Investigate access-related exceptions and support remediation activities. Ensure timely closure of access review actions and compliance-related tasks within agreed timelines. Assist during internal and external audit activities by providing required documentation and evidence.

Skill Requirements

 1 to 3 years of experience in IAM, Access Administration, Access Assurance, Access Governance, or Compliance-related functions. Technical Skills Understanding of Identity and Access Management (IAM) concepts. Knowledge of user lifecycle management, access reviews, recertification, and role-based access controls (RBAC). Familiarity with Active Directory, Azure AD / Entra ID, SAP Security, SailPoint, ServiceNow, or similar IAM platforms. Ability to analyze user entitlements and identify access risks. Experience in generating reports and working with audit/compliance evidence. Proficiency in Microsoft Excel, PowerPoint, and reporting tools

Other Requirements

Exposure to SailPoint IdentityIQ/ISC, Saviynt, Entra ID Governance, or other IGA solutions. Knowledge of SoD controls, SOX, ISO 27001, GDPR, or other compliance frameworks. Understanding of ERP platforms such as SAP, Oracle, or Workday. Experience with Power BI, automation, or scripting for reporting and governance activities. Exposure to audit management and compliance review processes. Relevant certifications such as ITIL Foundation, SC-900, AZ-900, SailPoint, or IAM-related certifications.