Resident - Emergency Medicine
Apollo Group
About this role
Job Description : Patient Care Coordinator
- Receive patients with a pleasant greeting and ensure a friendly environment.
- Attend telephone calls politely, adhering to proper telephonic etiquette.
- Determine whether the patient is new or already registered and guide them accordingly.
- Collect relevant information about the patient’s illness and guide them to the appropriate department or medical officer if needed.
- Provide registration forms, assist patients in filling them, and guide them to the OPD.
- Collect reference letters from patients, if any.
- Ensure that all relevant data is filled in the registration forms.
- Collect registration fees, prepare receipts, and hand them over to patients.
- Issue registration cards and forward patient folders to the concerned OPD.
- For returning patients, verify their Unique Hospital Identification (UHID) number, retrieve medical files, and record referral details.
- Record the referring doctor’s name and address in the hospital system.
- Guide visitors to the appropriate rooms or departments.
- Provide information about preventive medical check-ups and hospital services.
- Respond to patient queries promptly and courteously.
Administrative & Reporting Duties
- Take responsibility for admission procedures and room shifting between 6:30 Am to 7:00 Pm.
- Maintain the doctor appointment schedule and assist in patient flow management.
- Prepare and distribute occupancy reports, referral reports, VIP reports, and credit lists to concerned departments.
- Handover accounts of registration fees to the next shift and ensure daily settlement in accounts.
- Maintain NABH / Six Sigma documentation.
- Hospital Services standards follow up
Quality & Safety Compliance
- Participate in and contribute to departmental quality initiatives.
- Be aware of departmental performance and objectives.
- Support data collection and reporting activities.
- Adhere to hospital safety norms, ensuring patient and staff safety.
- Perform any other job or task as assigned by supervisors.
Frequently Asked Questions
Is the salary disclosed for the 46359 position at Apollo Group?
The salary for this 46359 role at Apollo Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 46359 position at Apollo Group located?
This 46359 role at Apollo Group is based in Karaikudi, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the 46359 position at Apollo Group?
Click the "Apply Now" button on this page. You will be redirected to Apollo Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the 46359 job at Apollo Group posted?
This 46359 position at Apollo Group was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
46359
Apollo Group
You'll be redirected to Apollo Group's official application page on peoplestrong.