Workplace Experience Concierge

Job Description:

dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy. As a unified organisation, dentsu brings together deep expertise across media, creative and customer experience to deliver integrated solutions that drive meaningful progress for clients and society. 

We are now excited to invite applications for the role of Workplace Experience Concierge with our awesome team in Sydney. 

The role: 

As our Workplace Experience Concierge, you’ll be the face of the Sydney office - creating a seamless, engaging and high-quality workplace experience for our people, clients and visitors. 

This role blends office management, events, culture and stakeholder coordination. You’ll work closely with leadership and local teams to bring our workplace to life, ensuring the office runs smoothly while supporting cultural initiatives, events and day-to-day operations. 

Core responsibilities: 

• Deliver an exceptional office experience, acting as the first point of contact for employees, clients and visitors 
• Manage front-of-house operations including reception, visitor experience and meeting coordination 
• Support facilities operations and vendor relationships (cleaning, maintenance, building management, suppliers) 
• Coordinate and deliver office-wide events, activations and learning initiatives in partnership with leadership 
• Support workplace operations including safety, compliance, office systems and contractor coordination 

A bit about you: 

• A highly organised and proactive professional with strong attention to detail 
• A natural communicator who builds strong relationships across stakeholders 
• Experience managing office environments, events or workplace operations 
• Strong problem-solving mindset with the ability to juggle multiple priorities 
• A passion for creating positive employee and client experiences 

Experience & Qualifications 

• Experience in office management, workplace experience, facilities coordination or a similar role 
• Proven ability to manage vendors, office operations and workplace initiatives 
• Strong organisational and administrative skills, with experience managing budgets or expenses 
• Confident working across multiple stakeholders including leadership teams and external partners 
• Experience in creative, media or marketing agency or professional services environments is advantageous 

What’s in it for you: 

• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change 
• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way 
• Career Development and Learning & Development opportunities, including access to our global online dentsu University 

Become a champion for meaningful progress: 

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. 

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you. 

Unfortunately, we’re not able to offer visa sponsorship for this role, and some visa types may not be eligible under current conditions.    

#LI-LS2 

#dentsuAU 

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