Water Services Specialist

JOB LOCATION

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience. 

The hiring range for this position is $33.33 - $41.66 per hour.

This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate can work up to 40 hours per week.  The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays. 

The deadline to submit applications is October 21st 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

Overview of Department / Position:

Aurora Water's Mission Statement is to enhance and protect the quality of life for Aurora citizens by providing safe, dependable and sustainable water, sewer and stormwater services, today and in the future.

The Water Services Specialist provides customer service and field support to contractors, property developers, and Aurora Water employees. Represents the City of Aurora by overseeing and verifying contractor-performed testing of new domestic and fire suppression water lines to help ensure water quality and protection of the public water supply. Oversees and documents water line disinfection, flushing, pressure testing, and bacteriological sampling activities in accordance with Aurora Water standards and policies.

Primary Duties & Responsibilities:

• Oversees testing as it relates to new water lines.
• Oversees high chlorination line fills, flushes, pressure tests and clear waters.
• Maintains and updates records in INFOR, OneBook, AMANDA, etc.
• Provides customer service, responds to customers and contractors; and assists in departmental discussions.
• Collects bacteriological tests, pre-control testing, determines chlorine residual, and provides samples for the water quality lab.
• Analyzes chlorine levels in the distribution system.
• Operates and maintains assigned equipment, utility structures, and various equipment.
• Ensures compliance with Aurora Water policies, procedures, standards, and applicable AWWA standards
• Performs other related duties as assigned.

The listed primary duties and responsibilities are not a comprehensive list of expectations for the job. Duties and responsibilities may change at any time with or without notice.  

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience in a water distribution system that demonstrates required knowledge, skills, and abilities may be considered. 

Education:  

• High School Diploma or GED.

Experience:  

• At least three years of related water utility maintenance in water distribution, collection operation, or water treatment.  

Licenses and Certifications Required:   

• Driver's license with a good driving history. 

Knowledge:

• Knowledge of water distribution and disinfection process. 

• Understanding of Aurora Water Standards and Specifications.  
• Understanding of AWWA.  

• Knowledge of fire protection standards and NFPA.  

• Understanding of Windows-based programs  

Skills:   

• Strong interpersonal skills. 
• Competent in common computer tasks.   
• Strong attention to detail and accuracy.  
• Practice and techniques of assigned maintenance functions.  

Abilities

• Establish and maintain effective working relationships with employees and contractors. 
• Communicate effectively both orally and in writing. 
• Apply critical thinking and sound judgment to resolve problems and manage challenging situations.  
• Reads and interprets blueprints, maps, and construction drawings. 
• Understand oral and written instructions. 
• Communicate location information and resolve conflicts with field construction personnel. 

WORKING CONDITIONS 

Essential Personnel:   

• When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel. 

Physical Demands: 

• Moderate physical work that may involve moving no more than 50 pounds with or without assistance at any given time.   
• May require frequent lifting, carrying, walking, and standing.   
• Frequent or continuous moderate physical work depending upon assigned function.   
• May require frequent bending, stooping, pushing, pulling, and climbing.  
• Hand/eye and hand/foot coordination for operation of tools, equipment, and vehicles.  
• Clear vision to read manuals and other written documents, to use computers, laptops, and tablets, record data, and monitor/observe instruments and gauges.  
• Hearing/listening for troubleshooting and warning signals.  
• Speech communication and hearing to maintain communication with employees and citizens and to provide technical information.  

Work Environment: 

• Works outdoors with exposure to all weather conditions. 
• Works around construction equipment, traffic, noise, dust, mud, and water 

Equipment Used: 

• Uses standard office equipment including personal computer, laptop, tablet, and common office software such as email, internet, Word, Excel, SharePoint, and maintenance management system to track time and activities.
• Operates tools, equipment, and vehicles common to water disinfection and water line testing, such as pocket chlorometer, low flow testing apparatus, valve keys, and various chemicals and reagents.
• This job may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. 

The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. 

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.  

Employment references will be conducted on finalists for City of Aurora vacancies.