Developer III
international-realpagepms
Vendor Service Rep - Spanish Bilingual Representative
international-realpagepms· Finance & Accounting
About this role
Overview
Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management professionals, vendors, and insurance agents requiring assistance with RealPage software products. The specialist quickly responds to the call, chat, or email, diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution.
Responsibilities
- Primarily focus on inbound phone interactions with customers
- Position operates during an assigned shift between 7:30am and 7:00pm.
- Document customer interactions through case creation in Salesforce (PMC specific)
- Document product knowledge and solutions using our knowledge management system
- Receive, index, and process electronic documents to obtain approved status
- Ensure compliance standards set by the client are met
- Act as a liaison to the client, agent, and vendor
- Process payments
- Manage situations that require real-time solutions and set clear expectations of resolution plans
- Establish relationships and trust with customers during their interactions
- Maintain a high first contact resolution rate for client issues
- Achieve or exceed minimum service levels and abandon rates
- Perform additional duties as required
- Success is measured on Quality Assurance Score & Abandonment Rate
Qualifications
- Strong English speaking and business writing skills
- Strong interpersonal communication skills
- Active listening and emotional intelligence
- Fluency in Spanish is a plus
- Property & Casual license is a plus
- Desire to provide exceptional customer service
- Microsoft Office Suite knowledge
- Highly energetic and self-motivated
Frequently Asked Questions
Is the salary disclosed for the Vendor Service Rep - Spanish Bilingual Representative position at international-realpagepms?
The salary for this Vendor Service Rep - Spanish Bilingual Representative role at international-realpagepms is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Vendor Service Rep - Spanish Bilingual Representative position at international-realpagepms located?
This Vendor Service Rep - Spanish Bilingual Representative role at international-realpagepms is based in Cebu City, PH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Vendor Service Rep - Spanish Bilingual Representative role at international-realpagepms full-time or part-time?
This is listed as a OTHER position. It is posted as a Vendor Service Rep - Spanish Bilingual Representative role in the Finance & Accounting department at international-realpagepms.
Which team or department does the Vendor Service Rep - Spanish Bilingual Representative at international-realpagepms belong to?
This Vendor Service Rep - Spanish Bilingual Representative position is part of the Finance & Accounting department at international-realpagepms. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Vendor Service Rep - Spanish Bilingual Representative position at international-realpagepms?
Click the "Apply Now" button on this page. You will be redirected to international-realpagepms's official application portal hosted on icims where you can submit your application directly.
When was the Vendor Service Rep - Spanish Bilingual Representative job at international-realpagepms posted?
This Vendor Service Rep - Spanish Bilingual Representative position at international-realpagepms was posted on Apr 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Vendor Service Rep - Spanish Bilingual Representative
international-realpagepms
You'll be redirected to international-realpagepms's official application page on icims.