Training Manager
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TRAINING MANAGER
About this role
Job Purpose
To design, execute, and track structured training programs for all retail outlet employees of KS Bakers, with an emphasis on customer service, product knowledge, hygiene, and SOP adherence through Wooqer.
Key Responsibilities
🔹 Training Need Identification
- Conduct regular training needs assessments across 30+ outlets in collaboration with Operations and Area Managers.
- Analyze performance gaps, customer feedback, and audit reports to identify focus areas.
🔹 Wooqer-Based Digital Training Management
- Design microlearning modules, quizzes, and digital SOP checklists on Wooqer.
- Monitor daily learning completion, compliance checklists, and task acknowledgments through dashboards.
- Train and support Outlet Managers on Wooqer usage, content access, and daily task compliance.
🔹 Training Program Design & Delivery
- Develop structured induction, job-specific, and refresh training programs (counter service, kitchen, baking, outlet hygiene).
- Create easy-to-understand video content, visual SOPs, and job cards.
- Conduct in-person or virtual training sessions across Hyderabad zones when required.
🔹 Customer Service Excellence – “Dil Se Service”
- Drive customer service training and reinforcement through weekly Wooqer tasks and live role plays.
- Capture feedback from outlet visits and audits to strengthen the customer experience culture.
🔹 Performance Tracking & Reporting
- Use Wooqer analytics and field feedback to evaluate training effectiveness.
- Report training coverage, module completion %, outlet-wise compliance, and performance improvement.
🔹 Team Support & Collaboration
- Work closely with Operations, QA, and HR to sync training with performance, hygiene audits, and promotions.
- Support the Buddy Program for new joinees to improve retention and early productivity.
Required Skills
- Strong communication and facilitation skills (Telugu, Hindi, English)
- Proficiency in using Wooqer for training, tracking, and task assignments
- Understanding of QSR or food retail operations
- Video training content creation (basic editing in Canva, CapCut or equivalent)
- Analytical skills to monitor training effectiveness and take corrective action
Preferred Qualifications
- Graduate/Postgraduate in HR, Hospitality or Business
- Certified Trainer or exposure to Instructional Design
- Prior experience working with digital platforms like Wooqer, Disprz, or similar LMS
Frequently Asked Questions
Is the salary disclosed for the TRAINING MANAGER position at KS BAKERS PVT LTD?
The salary for this TRAINING MANAGER role at KS BAKERS PVT LTD is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the TRAINING MANAGER position at KS BAKERS PVT LTD located?
This TRAINING MANAGER role at KS BAKERS PVT LTD is based in Hyderabad. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the TRAINING MANAGER role at KS BAKERS PVT LTD full-time or part-time?
This is listed as a FULL TIME position. It is posted as a TRAINING MANAGER role at KS BAKERS PVT LTD.
How do I apply for the TRAINING MANAGER position at KS BAKERS PVT LTD?
Click the "Apply Now" button on this page. You will be redirected to KS BAKERS PVT LTD's official application portal hosted on greythr where you can submit your application directly.
When was the TRAINING MANAGER job at KS BAKERS PVT LTD posted?
This TRAINING MANAGER position at KS BAKERS PVT LTD was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
TRAINING MANAGER
KS BAKERS PVT LTD
You'll be redirected to KS BAKERS PVT LTD's official application page on greythr.