Training Manager
ppmd· Operations
About this role
Ready to lead, innovate, and elevate clinical training across Maryland's premier reproductive healthcare team? Planned Parenthood of Maryland (PPM) is seeking a dynamic, strategic, and adult-learning-focused Training Manager to lead training and development for our non-licensed clinical support staff - primarily Medical Assistants (MAs) and clinical support team members - across our seven health centers and telehealth operations. If you are an experienced learning and development leader passionate about building sustainable, skills-based training pathways, empowering trainers and preceptors, and ensuring an uncompromising standard of high-quality, patient-centered care, we want you on our team!
Inside the Role
Reporting directly to the Senior Director of Clinical Operations, the Training Manager serves as the strategic architect and operational leader of our clinical training programs. In this role, you will design, implement, and evaluate a standardized, competency-based learning model that combines classroom instruction, virtual modules, clinical simulation, and structured on-the-job precepting. You will directly supervise and coach a team of Health Center Trainers, cultivate a robust site-based preceptor network, and partner cross-departmentally with Health Center Managers, HR, Clinical Leadership, and Operations. Your mission is to create scalable, high-impact training pathways that shorten time-to-competency, boost new-hire retention, and ensure consistent clinical standards across all PPM health centers.
Your Day-to-Day Impact
Design & Execute Training Strategy: Build and manage standardized, adult-learning curricula, facilitator guides, simulation scenarios, and skills assessments for MAs and clinical support roles across all health centers.
Lead & Develop Trainers: Directly supervise, schedule, and coach Health Center Trainers, observing their facilitation and ensuring training delivery is consistent and high-quality across all locations.
Build & Manage a Preceptor Network: Establish and nurture a site-based preceptor program; train and support experienced Medical Assistants and clinical staff to act as effective preceptors and floor coaches.
Standardize Onboarding & Competencies: Drive new-hire clinical onboarding with clear 30/60/90-day milestones; maintain an organization-wide skills matrix to track individual competencies and identify site or skill-level trends.
Drive Continuous Improvement: Develop individualized remediation plans for skill gaps, track training metrics (time-to-competency, retention, first-pass rates), and continuously update materials as clinical workflows, technology, or regulations change.
Collaborate Cross-Departmentally: Serve as the primary clinical training partner for Health Center Managers, HR, Quality, Compliance, and Clinical Leadership during new service rollouts, EHR updates, and operational expansions.
What You Need to Succeed
- 3 to 5+ years of experience in employee training, learning & development, instructional design, or healthcare clinical training.
- Experience supervising, coaching, or mentoring trainers, educators, or preceptors.
- Demonstrated ability to apply adult-learning theory to create competency-based learning paths, simulation exercises, and skills validation tools.
- Prior experience leading clinical or MA training in a multi-site ambulatory care, community health, or reproductive healthcare environment.
- Ability to travel regularly among PPM health centers across Maryland. Must possess a valid driver's license and access to reliable transportation.
- Experience using data, such as time-to-competency, assessment results, and retention, to measure training effectiveness and drive improvements.
- Exceptional presentation and writing skills, strong analytical abilities to diagnose performance gaps versus training needs, project management rigor, and a deep commitment to high-quality, equitable, patient-centered care.
Education: Bachelor’s degree in Education, Organizational Development, Instructional Design, Healthcare Administration, Business, HR, or related field required. (Master’s degree in Adult Education, Instructional Design, or Healthcare Administration strongly preferred).
Experience:
What We Offer
Comprehensive Coverage: Medical, Dental, and Vision insurance.
Income Protection: Life, AD&D, and Short-Term/Long-Term Disability coverage.
Work-Life Harmony: Generous Paid Time Off (PTO), 10 Paid Holidays, and an Employee Assistance Program (EAP).
Future Focus: 401(k) Retirement Plan with Employer Match and Flexible Spending Account (FSA).
Growth & Professional Development: Annual CME/CEU or development opportunities.
Ready to bring your training leadership and passion to the PPM team? Apply today to help us build the clinical teams that empower our communities across Maryland!
Equal Opportunity Statement:
Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training.
Applicants must pass Criminal Background Screening and the Right to Work in the United States.
PPM Requires COVID-19 Vaccination as part of Employment.
Planned Parenthood Participates with E-Verify.
Frequently Asked Questions
What is the salary for the Training Manager role at ppmd?
The listed salary for this Training Manager position at ppmd is USD 75K–90K. This is an Full Time role.
Where is the Training Manager position at ppmd located?
This Training Manager role at ppmd is based in 170 Thomas Johnson Drive, Frederick, MD 21702, 1866 Reisterstown Road, Owings Mills, MD 21208, 330 N. Howard Street, Baltimore, MD 21201, 3975 St. Charles Parkway, Waldorf, MD 20602, 8501 LaSalle Road, Towson, MD 21286, 8579 Commerce Drive, Easton, MD 21601, 929 West Street, Annapolis, MD 21401. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Training Manager role at ppmd full-time or part-time?
This is listed as a Full Time position. It is posted as a Training Manager role in the Operations department at ppmd.
Which team or department does the Training Manager at ppmd belong to?
This Training Manager position is part of the Operations department at ppmd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Training Manager position at ppmd?
Click the "Apply Now" button on this page. You will be redirected to ppmd's official application portal hosted on lever where you can submit your application directly.
When was the Training Manager job at ppmd posted?
This Training Manager position at ppmd was posted on Oct 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Training Manager
ppmd · 💰 USD 75K–90K
You'll be redirected to ppmd's official application page on Lever.