Track Manager - Symantec Email Security, Endpoint Security
About this role
Job Summary
This role provides expert leadership in managing and optimizing endpoint protection and email security operations for complex environments. The individual ensures operational excellence, drives continuous process improvements, and empowers support teams to achieve and exceed client service objectives. They are accountable for translating client requirements into actionable solutions while fostering innovation and high performance within the team.
Key Responsibilities
1. Manage Symantec Endpoint Protection and EDR operations by monitoring security events, analyzing incidents, and ensuring timely remediation to maintain robust endpoint security across client environments.
2. Lead implementation and optimization of Email Security solutions, identifying emerging threats and deploying advanced protection measures to safeguard organizational communications.
3. Oversee and improve operational processes using Symantec management tools, ensuring effective incident response, system health monitoring, and compliance with security policies.
4. Mentor support teams on the use of Symantec Endpoint Protection and EDR platforms, fostering best practices for threat detection, response, and reporting.
5. Collaborate within the team to assess client security requirements, customize Symantec and EDR solutions, and ensure consistent delivery of agreed service levels.
6. Drive process innovation by evaluating new Symantec features and EDR capabilities, recommending enhancements to improve efficiency, security posture, and incident management workflows.
7. Provide expert guidance in troubleshooting complex security incidents, leveraging advanced Symantec and EDR functionalities to resolve issues and mitigate risks.
2. Lead implementation and optimization of Email Security solutions, identifying emerging threats and deploying advanced protection measures to safeguard organizational communications.
3. Oversee and improve operational processes using Symantec management tools, ensuring effective incident response, system health monitoring, and compliance with security policies.
4. Mentor support teams on the use of Symantec Endpoint Protection and EDR platforms, fostering best practices for threat detection, response, and reporting.
5. Collaborate within the team to assess client security requirements, customize Symantec and EDR solutions, and ensure consistent delivery of agreed service levels.
6. Drive process innovation by evaluating new Symantec features and EDR capabilities, recommending enhancements to improve efficiency, security posture, and incident management workflows.
7. Provide expert guidance in troubleshooting complex security incidents, leveraging advanced Symantec and EDR functionalities to resolve issues and mitigate risks.
Skill Requirements
1. Excellent Proficiency In Email Security Technologies And Their Integration With Endpoint Solutions
2. Advanced Skills In Security Operations, Incident Management, And Process Optimization
3. Strong Understanding Of Security Event Analysis, Threat Detection, And Remediation Techniques
4. Excellent Mentoring And Team Leadership Abilities Within Technical Support Operations
5. Advanced Ability To Communicate Technical Solutions And Process Improvements Effectively
2. Advanced Skills In Security Operations, Incident Management, And Process Optimization
3. Strong Understanding Of Security Event Analysis, Threat Detection, And Remediation Techniques
4. Excellent Mentoring And Team Leadership Abilities Within Technical Support Operations
5. Advanced Ability To Communicate Technical Solutions And Process Improvements Effectively
Other Requirements
1. Symantec Certified Specialist (SCS) � Symantec Endpoint Protection (optional but valuable)
2. Certified Information Systems Security Professional (CISSP) (optional but valuable
2. Certified Information Systems Security Professional (CISSP) (optional but valuable
Frequently Asked Questions
Is the salary disclosed for the Track Manager - Symantec Email Security, Endpoint Security position at HCLTech?
The salary for this Track Manager - Symantec Email Security, Endpoint Security role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager - Symantec Email Security, Endpoint Security position at HCLTech located?
This Track Manager - Symantec Email Security, Endpoint Security role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager - Symantec Email Security, Endpoint Security position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager - Symantec Email Security, Endpoint Security job at HCLTech posted?
This Track Manager - Symantec Email Security, Endpoint Security position at HCLTech was posted on Jun 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager - Symantec Email Security, Endpoint Security
HCLTech
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