Track Manager (Support & Operations)
About this role
Job Summary
Operations Management for complex /large projects with focus on continuous improvement ,problem-solving, meeting client SLAs, and empowering teams through effective people management.
Key Responsibilities
- Manage training data collection, validation, consolidation, and reporting across multiple Lines of Business (LoBs).
- Develop and maintain MIS dashboards, scorecards, and executive reports.
- Analyze learning metrics, certification progress, training completion, utilization, and capability development trends.
- Partner with Business Units, CU/WU stakeholders, and training SPOCs for data validation and governance.
- Generate monthly, quarterly, and annual leadership reviews and presentations.
- Support training governance reviews, audits, and compliance reporting.
- Create Power BI dashboards and visualization models for leadership insights.
- Provide ad-hoc analytics and management reports to support strategic decisions.
- Monitor KPI adherence and identify areas for process improvement and operational efficiency.
- Ensure accuracy, consistency, and integrity of learning and capability development data
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Track Manager (Support & Operations) position at HCLTech?
The salary for this Track Manager (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager (Support & Operations) position at HCLTech located?
This Track Manager (Support & Operations) role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager (Support & Operations) job at HCLTech posted?
This Track Manager (Support & Operations) position at HCLTech was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager (Support & Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.