Track Manager (Support & Operations)
About this role
Job Summary
• Provide L2/L3 support for Red Hat OpenShift (OCP 4.x) platforms hosting Tier 1 production applications, ensuring availability, stability, and SLA adherence.\\\\r\\\\n• Perform Linux (RHEL) administration for OpenShift nodes, including patching, upgrades, security hardening, and troubleshooting.\\\\r\\\\n• Support OpenShift clusters across VMware/Nutanix/cloud infrastructure, including capacity management, scaling, and DR readiness.\\\\r\\\\n• Troubleshoot pod, node, networking, storage, and certificate issues; support application onboarding and day to day operations.\\\\r\\\\n• Knowledge on incident management, RCA, monitoring, and continuous improvement for steady state platform operations.\\\\r\\\\n
Key Responsibilities
• Provide L2/L3 support for Red Hat OpenShift (OCP 4.x) platforms hosting Tier 1 production applications, ensuring availability, stability, and SLA adherence.\\\\r\\\\n• Perform Linux (RHEL) administration for OpenShift nodes, including patching, upgrades, security hardening, and troubleshooting.\\\\r\\\\n• Support OpenShift clusters across VMware/Nutanix/cloud infrastructure, including capacity management, scaling, and DR readiness.\\\\r\\\\n• Troubleshoot pod, node, networking, storage, and certificate issues; support application onboarding and day to day operations.\\\\r\\\\n• Knowledge on incident management, RCA, monitoring, and continuous improvement for steady state platform operations.\\\\r\\\\n
Skill Requirements
• Provide L2/L3 support for Red Hat OpenShift (OCP 4.x) platforms hosting Tier 1 production applications, ensuring availability, stability, and SLA adherence.\\\\r\\\\n• Perform Linux (RHEL) administration for OpenShift nodes, including patching, upgrades, security hardening, and troubleshooting.\\\\r\\\\n• Support OpenShift clusters across VMware/Nutanix/cloud infrastructure, including capacity management, scaling, and DR readiness.\\\\r\\\\n• Troubleshoot pod, node, networking, storage, and certificate issues; support application onboarding and day to day operations.\\\\r\\\\n• Knowledge on incident management, RCA, monitoring, and continuous improvement for steady state platform operations.\\\\r\\\\n
Other Requirements
• Provide L2/L3 support for Red Hat OpenShift (OCP 4.x) platforms hosting Tier 1 production applications, ensuring availability, stability, and SLA adherence.\\\\r\\\\n• Perform Linux (RHEL) administration for OpenShift nodes, including patching, upgrades, security hardening, and troubleshooting.\\\\r\\\\n• Support OpenShift clusters across VMware/Nutanix/cloud infrastructure, including capacity management, scaling, and DR readiness.\\\\r\\\\n• Troubleshoot pod, node, networking, storage, and certificate issues; support application onboarding and day to day operations.\\\\r\\\\n• Knowledge on incident management, RCA, monitoring, and continuous improvement for steady state platform operations.\\\\r\\\\n
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