Track Manager - Network LAN/WAN
About this role
Job Summary
This role is accountable for managing complex network operations for large-scale LAN/WAN environments, driving continuous service improvement, and ensuring high standards in client service delivery. The individual provides expert leadership to operations teams, implements innovative process enhancements, and ensures the achievement of operational SLAs and business objectives.
Key Responsibilities
1. Oversee LAN/WAN network operations by leveraging advanced knowledge of routing, switching, and network monitoring tools such as Cisco IOS, Juniper Junos, and SolarWinds, ensuring high availability and optimal performance.
2. Lead root cause analysis and resolution of complex network incidents using packet analyzers like Wireshark and network management platforms to minimize downtime and service impact.
3. Implement and optimize network policies and security protocols utilizing firewalls (e.g., Cisco ASA, Palo Alto) and network access controls to safeguard data integrity and compliance.
4. Drive process innovation and continuous improvement initiatives in network operations through automation tools such as Ansible and Python scripting, enhancing operational efficiency and reporting accuracy.
5. Mentor and empower network support teams by sharing expert knowledge in LAN/WAN technologies, ensuring skill development, transparent communication, and alignment with project goals.
6. Engage with clients to understand evolving network requirements, translating business needs into actionable network solutions while ensuring adherence to agreed SLAs and service quality benchmarks.
7. Develop and maintain detailed network documentation, operational reports, and performance dashboards to support strategic decision-making and organizational planning.
2. Lead root cause analysis and resolution of complex network incidents using packet analyzers like Wireshark and network management platforms to minimize downtime and service impact.
3. Implement and optimize network policies and security protocols utilizing firewalls (e.g., Cisco ASA, Palo Alto) and network access controls to safeguard data integrity and compliance.
4. Drive process innovation and continuous improvement initiatives in network operations through automation tools such as Ansible and Python scripting, enhancing operational efficiency and reporting accuracy.
5. Mentor and empower network support teams by sharing expert knowledge in LAN/WAN technologies, ensuring skill development, transparent communication, and alignment with project goals.
6. Engage with clients to understand evolving network requirements, translating business needs into actionable network solutions while ensuring adherence to agreed SLAs and service quality benchmarks.
7. Develop and maintain detailed network documentation, operational reports, and performance dashboards to support strategic decision-making and organizational planning.
Skill Requirements
1. Advanced Expertise In Cisco And Juniper Network Devices And Protocols (Ospf, Bgp, Mpls, Vlans).
2. Excellent Command Of Network Monitoring And Management Tools (Solarwinds, Wireshark, Snmp).
3. Advanced Knowledge Of Network Security Principles, Including Firewall Configuration And Vpn Technologies.
4. Strong Skills In Process Optimization, Automation (Python, Ansible), And Network Documentation.
5. Excellent Leadership And Mentoring Abilities, With A Focus On Team Empowerment And Operational Excellence.
6. Strong Analytical, ProblemSolving, And Client Engagement Skills.
2. Excellent Command Of Network Monitoring And Management Tools (Solarwinds, Wireshark, Snmp).
3. Advanced Knowledge Of Network Security Principles, Including Firewall Configuration And Vpn Technologies.
4. Strong Skills In Process Optimization, Automation (Python, Ansible), And Network Documentation.
5. Excellent Leadership And Mentoring Abilities, With A Focus On Team Empowerment And Operational Excellence.
6. Strong Analytical, ProblemSolving, And Client Engagement Skills.
Other Requirements
1. Cisco Certified Network Professional (CCNP) or Juniper Networks Certified Specialist (JNCIS) certification required.
2. ITIL Foundation certification is optional but valuable
2. ITIL Foundation certification is optional but valuable
Frequently Asked Questions
Is the salary disclosed for the Track Manager - Network LAN/WAN position at HCLTech?
The salary for this Track Manager - Network LAN/WAN role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager - Network LAN/WAN position at HCLTech located?
This Track Manager - Network LAN/WAN role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager - Network LAN/WAN position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager - Network LAN/WAN job at HCLTech posted?
This Track Manager - Network LAN/WAN position at HCLTech was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager - Network LAN/WAN
HCLTech
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