Track Lead - Symantec Email Security, Endpoint Security

HCLTech
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📍 Gautam Buddha Nagar, India

About this role

Job Summary

The Track Lead for Support & Operations will play a pivotal role in managing operational processes with a focus on continuous improvement, problem-solving, and meeting client SLAs. This position requires strong leadership to empower teams and ensure effective execution of support functions, driving enhancements that align with organizational goals.

Key Responsibilities

1. Optimize Symantec Endpoint Protection Systems By Analyzing Operational Data And Implementing Enhancements To Improve Management Reporting And Streamline Information Flow.
2. Collaborate With Clients To Understand Their Requirements And Ensure The Support Team Consistently Meets Or Exceeds Client Expectations Through Effective Problem Resolution.
3. Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Facilitating A Culture Of Accountability And High Performance Within Symantec Edr Frameworks.
4. Drive Innovation By Proposing And Implementing New Ideas For Process Development, Utilizing Symantec Tools To Enhance Overall Organizational Efficiency And Effectiveness.
5. Develop Tailored Solutions Based On Customer Needs Using Symantec Endpoint Protection, Ensuring Alignment With The Operational Environment To Achieve Desired Business Outcomes.

Skill Requirements

1. Strong Understanding Of Symantec Endpoint Protection And Edr Technologies.
2. Proficiency In Operational Management And Continuous Improvement Methodologies.
3. Excellent Problem-Solving And Analytical Skills.
4. Strong Leadership And Team Management Capabilities.
5. Effective Communication And Interpersonal Skills.

Other Requirements

1. Certification In Symantec Endpoint Protection Is Optional But Valuable

Frequently Asked Questions

Is the salary disclosed for the Track Lead - Symantec Email Security, Endpoint Security position at HCLTech?
The salary for this Track Lead - Symantec Email Security, Endpoint Security role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead - Symantec Email Security, Endpoint Security position at HCLTech located?
This Track Lead - Symantec Email Security, Endpoint Security role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead - Symantec Email Security, Endpoint Security position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead - Symantec Email Security, Endpoint Security job at HCLTech posted?
This Track Lead - Symantec Email Security, Endpoint Security position at HCLTech was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead - Symantec Email Security, Endpoint Security
HCLTech
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