Track Lead - Social Network Development, Netwok Automation
About this role
Job Summary
The Track Lead for Support & Operations plays a pivotal role in overseeing operational management with a strong emphasis on continuous improvement and problem-solving. This position is essential for ensuring that the support team meets client SLAs while fostering an empowered and effective team environment through strategic people management.
Key Responsibilities
1. Enhance Operational Systems By Utilizing Network Development And Automation Tools To Improve Management Reporting And Streamline Information Flow, Optimizing Business Processes For Better Organizational Planning.
2. Analyze Client Requirements And Oversee The Support TeamâS Performance To Ensure Alignment With Client Expectations And Slas, Driving Customer Satisfaction Through Effective Communication.
3. Lead And Mentor Project Teams By Implementing Best Practices In Network Development And Automation, Ensuring Clear Communication Of Project Goals And Fostering A Collaborative Team Culture.
4. Drive Innovation In Processes By Identifying Opportunities For Improvement In Network Operations And Automation, Contributing To Overall Organizational Progress And Efficiency.
5. Provide Tailored Solutions That Align With Customer Needs Through Advanced Network Development Techniques And Automation Strategies, Ensuring Impactful Business Results.
2. Analyze Client Requirements And Oversee The Support TeamâS Performance To Ensure Alignment With Client Expectations And Slas, Driving Customer Satisfaction Through Effective Communication.
3. Lead And Mentor Project Teams By Implementing Best Practices In Network Development And Automation, Ensuring Clear Communication Of Project Goals And Fostering A Collaborative Team Culture.
4. Drive Innovation In Processes By Identifying Opportunities For Improvement In Network Operations And Automation, Contributing To Overall Organizational Progress And Efficiency.
5. Provide Tailored Solutions That Align With Customer Needs Through Advanced Network Development Techniques And Automation Strategies, Ensuring Impactful Business Results.
Skill Requirements
1. Strong Understanding Of Network Development Practices And Network Automation Tools
2. Proficiency In Problem-Solving And Operations Management
3. Excellent Communication And Team Leadership Skills
4. Ability To Analyze And Interpret Client Requirements Effectively
2. Proficiency In Problem-Solving And Operations Management
3. Excellent Communication And Team Leadership Skills
4. Ability To Analyze And Interpret Client Requirements Effectively
Other Requirements
1. Optional But Valuable: Cisco Certified Network Associate (Ccna)
2. Optional But Valuable: Itil Foundation Certificatio
2. Optional But Valuable: Itil Foundation Certificatio
Frequently Asked Questions
Is the salary disclosed for the Track Lead - Social Network Development, Netwok Automation position at HCLTech?
The salary for this Track Lead - Social Network Development, Netwok Automation role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead - Social Network Development, Netwok Automation position at HCLTech located?
This Track Lead - Social Network Development, Netwok Automation role at HCLTech is based in Bangalore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead - Social Network Development, Netwok Automation position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead - Social Network Development, Netwok Automation job at HCLTech posted?
This Track Lead - Social Network Development, Netwok Automation position at HCLTech was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead - Social Network Development, Netwok Automation
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.