Track Lead - Desk Side Services, AMT Asset Management Software

Job Summary

Job Description – Key Responsibilities for Print service\r\nAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).\r\nConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.\r\nDeploy and manage PrinterLogic for serverless print queue and driver management.\r\nManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).\r\nConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).\r\nImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).\r\nMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.\r\nSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.\r\nTroubleshoot print, scan, and workflow issues across network, device, and application layers.\r\nGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.\r\nSupport rollouts, migrations, and upgrades of print management solutions and devices.\r\nCoordinate with OEM vendors and managed service providers for escalations and maintenance.\r\nEnforce print security, audit, and cost‑control policies across the environment.\r\nMaintain operational documentation, SOPs, and print service knowledge articles.\r\nProactively optimize print services to reduce cost, improve reliability, and enhance user experience.\r\n

Key Responsibilities

Job Description – Key Responsibilities for Print service\r\nAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).\r\nConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.\r\nDeploy and manage PrinterLogic for serverless print queue and driver management.\r\nManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).\r\nConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).\r\nImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).\r\nMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.\r\nSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.\r\nTroubleshoot print, scan, and workflow issues across network, device, and application layers.\r\nGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.\r\nSupport rollouts, migrations, and upgrades of print management solutions and devices.\r\nCoordinate with OEM vendors and managed service providers for escalations and maintenance.\r\nEnforce print security, audit, and cost‑control policies across the environment.\r\nMaintain operational documentation, SOPs, and print service knowledge articles.\r\nProactively optimize print services to reduce cost, improve reliability, and enhance user experience.\r\n

Skill Requirements

Job Description – Key Responsibilities for Print service\r\nAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).\r\nConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.\r\nDeploy and manage PrinterLogic for serverless print queue and driver management.\r\nManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).\r\nConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).\r\nImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).\r\nMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.\r\nSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.\r\nTroubleshoot print, scan, and workflow issues across network, device, and application layers.\r\nGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.\r\nSupport rollouts, migrations, and upgrades of print management solutions and devices.\r\nCoordinate with OEM vendors and managed service providers for escalations and maintenance.\r\nEnforce print security, audit, and cost‑control policies across the environment.\r\nMaintain operational documentation, SOPs, and print service knowledge articles.\r\nProactively optimize print services to reduce cost, improve reliability, and enhance user experience.\r\n

Other Requirements

Job Description – Key Responsibilities for Print service\r\nAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).\r\nConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.\r\nDeploy and manage PrinterLogic for serverless print queue and driver management.\r\nManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).\r\nConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).\r\nImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).\r\nMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.\r\nSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.\r\nTroubleshoot print, scan, and workflow issues across network, device, and application layers.\r\nGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.\r\nSupport rollouts, migrations, and upgrades of print management solutions and devices.\r\nCoordinate with OEM vendors and managed service providers for escalations and maintenance.\r\nEnforce print security, audit, and cost‑control policies across the environment.\r\nMaintain operational documentation, SOPs, and print service knowledge articles.\r\nProactively optimize print services to reduce cost, improve reliability, and enhance user experience.\r\n