Track Lead - Desk Side Services, AMT Asset Management Software
About this role
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.
Key Responsibilities
1. Optimize Asset Management Systems Using Tools Like Cmdb And Servicenow To Enhance Reporting Capabilities And Streamline Information Flow, Ensuring Efficient Operational Processes.
2. Collaborate With Clients To Understand Their Requirements, Holding The Support Team Accountable For Meeting Service Level Agreements And Exceeding Client Expectations.
3. Lead And Mentor Project Teams By Facilitating Transparent Communication Of Project Goals And Performance Metrics, Fostering A Culture Of Accountability And Excellence.
4. Drive Innovation By Introducing New Ideas And Methodologies For Process Development, Utilizing Frameworks Such As Itil And Agile To Enhance Operational Effectiveness.
5. Analyze Customer Needs And Provide Tailored Asset Management Solutions That Align With Business Objectives, Ensuring Measurable Outcomes And Improved Service Delivery.
2. Collaborate With Clients To Understand Their Requirements, Holding The Support Team Accountable For Meeting Service Level Agreements And Exceeding Client Expectations.
3. Lead And Mentor Project Teams By Facilitating Transparent Communication Of Project Goals And Performance Metrics, Fostering A Culture Of Accountability And Excellence.
4. Drive Innovation By Introducing New Ideas And Methodologies For Process Development, Utilizing Frameworks Such As Itil And Agile To Enhance Operational Effectiveness.
5. Analyze Customer Needs And Provide Tailored Asset Management Solutions That Align With Business Objectives, Ensuring Measurable Outcomes And Improved Service Delivery.
Skill Requirements
1. Strong Knowledge Of Asset Management Services And Operational Management Practices.
2. Proficient In Tools Such As Cmdb, Servicenow, And Itil Frameworks.
3. Excellent Problem-Solving Skills With A Focus On Continuous Improvement.
4. Strong Leadership And People Management Abilities To Mentor And Guide Teams.
2. Proficient In Tools Such As Cmdb, Servicenow, And Itil Frameworks.
3. Excellent Problem-Solving Skills With A Focus On Continuous Improvement.
4. Strong Leadership And People Management Abilities To Mentor And Guide Teams.
Other Requirements
Other Requirement : Technical Operations Factory-Retrieval systems - Rebus
Job Description : Technical Operations Factory Retrieval Systems (Rabus) Engineer - L3
Job Summary : Technical Operations Factory Retrieval Systems (Rabus) Engineer - L3
Frequently Asked Questions
Is the salary disclosed for the Track Lead - Desk Side Services, AMT Asset Management Software position at HCLTech?
The salary for this Track Lead - Desk Side Services, AMT Asset Management Software role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead - Desk Side Services, AMT Asset Management Software position at HCLTech located?
This Track Lead - Desk Side Services, AMT Asset Management Software role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead - Desk Side Services, AMT Asset Management Software position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead - Desk Side Services, AMT Asset Management Software job at HCLTech posted?
This Track Lead - Desk Side Services, AMT Asset Management Software position at HCLTech was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead - Desk Side Services, AMT Asset Management Software
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.