Track Lead
HCLTech
Track Lead
About this role
Job Summary
To assign and track tickets and change requests for service delivery.
Key Responsibilities
1. To monitor and track tickets/change requests and manage SLAs.
2. To work towards continuous improvement and perform root cause analysis on an ongoing basis.
3. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
4. To develop and guide the team members in enhancing their technical capabilities and increasing productivity
2. To work towards continuous improvement and perform root cause analysis on an ongoing basis.
3. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
4. To develop and guide the team members in enhancing their technical capabilities and increasing productivity
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Track Lead position at HCLTech?
The salary for this Track Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead position at HCLTech located?
This Track Lead role at HCLTech is based in Bangalore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead job at HCLTech posted?
This Track Lead position at HCLTech was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.