Tower Lead - Vmware vSphere & vCenter,VMware vSAN
About this role
Job Summary
The Tower Lead for Support & Operations plays a critical role in ensuring the seamless delivery of services and resolution of escalations within the VMware ecosystem. This position is vital for maintaining operational excellence, driving customer satisfaction, and implementing strategic initiatives that align with organizational goals.
Key Responsibilities
1. Generate Tower-Level Revenue By Leveraging Vmware Vsphere And Vcenter Capabilities To Optimize Resource Allocation And Service Delivery.
2. Ensure Timely Closure Of All Responsibilities, Tasks, And Escalations By Implementing Effective Management Practices In Alignment With Sla Norms.
3. Oversee Operational Hygiene By Validating Reports And Ensuring Compliance With Statement Of Work (Sow) Requirements, Utilizing Vmware Vsan And Aria Monitoring Tools.
4. Foster Positive Customer Satisfaction By Developing And Implementing New Frameworks And Initiatives That Enhance Service Quality And Responsiveness.
5. Drive The Profit Improvement Plan (Pip) By Identifying Automation Opportunities And Promoting Self-Driven Initiatives Within The Support Operations.
2. Ensure Timely Closure Of All Responsibilities, Tasks, And Escalations By Implementing Effective Management Practices In Alignment With Sla Norms.
3. Oversee Operational Hygiene By Validating Reports And Ensuring Compliance With Statement Of Work (Sow) Requirements, Utilizing Vmware Vsan And Aria Monitoring Tools.
4. Foster Positive Customer Satisfaction By Developing And Implementing New Frameworks And Initiatives That Enhance Service Quality And Responsiveness.
5. Drive The Profit Improvement Plan (Pip) By Identifying Automation Opportunities And Promoting Self-Driven Initiatives Within The Support Operations.
Skill Requirements
1. Proficient In Vmware Vsphere And Vcenter For Virtual Infrastructure Management.
2. In-Depth Knowledge Of Vmware Vsan For Storage Solutions And Optimization.
3. Familiarity With Vmware Site Recovery Manager (Srm) For Disaster Recovery Planning.
4. Experience Using Aria Monitoring Tools For Performance Monitoring And Reporting.
5. Solid Understanding Of Software-Defined Data Center (Sddc) Concepts And Implementations.
2. In-Depth Knowledge Of Vmware Vsan For Storage Solutions And Optimization.
3. Familiarity With Vmware Site Recovery Manager (Srm) For Disaster Recovery Planning.
4. Experience Using Aria Monitoring Tools For Performance Monitoring And Reporting.
5. Solid Understanding Of Software-Defined Data Center (Sddc) Concepts And Implementations.
Other Requirements
1. Vmware Certified Professional (Vcp) Certification Is Recommended But Not Mandatory.
2. Itil Foundation Certification Is Optional But Valuable For Operational Excellence
2. Itil Foundation Certification Is Optional But Valuable For Operational Excellence
Frequently Asked Questions
Is the salary disclosed for the Tower Lead - Vmware vSphere & vCenter,VMware vSAN position at HCLTech?
The salary for this Tower Lead - Vmware vSphere & vCenter,VMware vSAN role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Tower Lead - Vmware vSphere & vCenter,VMware vSAN position at HCLTech located?
This Tower Lead - Vmware vSphere & vCenter,VMware vSAN role at HCLTech is based in Others, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Tower Lead - Vmware vSphere & vCenter,VMware vSAN position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Tower Lead - Vmware vSphere & vCenter,VMware vSAN job at HCLTech posted?
This Tower Lead - Vmware vSphere & vCenter,VMware vSAN position at HCLTech was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Tower Lead - Vmware vSphere & vCenter,VMware vSAN
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.