Territory Manager - Key Accounts - Kolkata

Overview

Location - Kolkata

Position Objective

• To achieve a sustainable profitable business growth through efficiently managing key accounts & distributors in the allotted region.

Responsibilities

·       Effectively implementing the Strategic plan of the organization.

·       Achieving Sales, Gross Margin & Account Receivables targets set for the region.

·       Developing the Key Accounts list of the region with their biological potential for our products and to meet the identified customers/prospects continuously & consistently for business conversion & development.

·       Able to analyze data and sales statistics and improve business and marketing strategies

·       Accountable for retaining and growing business with existing customers and to acquire new customers to achieve the set business goals.

·       Efficient & effective customer coverage to achieve set Face to Face call numbers.

·       Efficient & effective in conducting virtual meetings with internal/external customers

·       Responsible for developing multi-level contacts and building trusted relationships with strategic accounts to maximizing the business opportunities.  

·       Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our products & services, meeting the customers need.

·       Thorough understanding of key customer/ prospect needs and requirements & fulfilling them.

·       Continuously monitoring the changing needs of the customers and proposing solutions that meet their objectives. 

·       Responsible for establishing new products in the region

·       Play an integral part in driving new sales projects and generating sales that will help achieve growth plans for the territory.

·       Continuously developing & updating the knowledge on food industry, products, ingredients, processes, and applications required to deliver value proposition to the customers. 

·       Training distributors and feeding them with necessary inputs so that they handle business development activities with medium to small customers directly.  

·       Efficiently resolving issues, problems & customer complaints by effective co-ordination between internal & external team.

·       Updating call reports & project details regularly in NEXA, our CRM tool.

·       To provide accurate sales forecast to ensure on time delivery of products to customers.

Qualifications

• Graduation or Post Graduation in Food Technology / Food Processing / Biotechnology / Micro-biology / Chemical Engineering with specialization in foods. Management degree or diploma would be an added advantage.
• 6 – 8 years of experience in Sales / Marketing / Technical functions from a food ingredient / additive company.  Experience such as business development/ sales/ key account management/ technical services etc. are relevant.
• Having worked with food industry key accounts in East regions would be an added advantage.
• Having work experience in Bakery, Snacks, Sweets, Noodles & Processed Meat industry would be an advantage

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