Legal Staff - Corporate Office
Midplaza Holding
Telephone Operator Staff (Midplaza Building)
About this role
- Deliver a professional and courteous welcome to all guests, clients, and employees, ensuring a consistently positive first impression
- Maintain a clean, organized, and fully equipped reception area
- Operate and monitor work-related equipment and systems, including telephone systems, Visitor Management System (VMS), car call systems, computers, and other supporting equipment
- Handle incoming calls, messages, and inquiries accurately and professionally, escalating matters to the appropriate parties when required
- Manage the guest registration process through the VMS, including identity verification, data entry, access card registration, providing necessary guidance or assistance, and monitoring guest entry and exit
- Provide accurate information regarding the building, facilities, retail and restaurant tenants, and visitor procedures
- Maintain and prepare daily records of visitor logs, telephone calls, incidents, and ensure proper shift handover between teams
- Handle lost and found items in accordance with established procedures and company policies
- Report and assist to the supervisor in resolving technical issues with relevant teams
- Coordinate with Security regarding visitor access and potential security concerns
- Minimum Diploma (D3) education, preferably in a related field
- Previous experience in Reception, Front Office, Customer Service, or a similar role is an advantage
- Well-groomed with professional appearance
- Excellent communication and interpersonal skills, with a professional and service-oriented attitude
- Proficient in English, both spoken and written
- Strong teamwork and collaboration skills
- Proficient in Microsoft Office and general computer applications
- Relevant certifications or professional training are an advantage
Frequently Asked Questions
Is the salary disclosed for the Telephone Operator Staff (Midplaza Building) position at Midplaza Holding?
The salary for this Telephone Operator Staff (Midplaza Building) role at Midplaza Holding is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telephone Operator Staff (Midplaza Building) position at Midplaza Holding located?
This Telephone Operator Staff (Midplaza Building) role at Midplaza Holding is based in Central Jakarta, Central Jakarta City, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telephone Operator Staff (Midplaza Building) role at Midplaza Holding full-time or part-time?
This is listed as a Contract position. It is posted as a Telephone Operator Staff (Midplaza Building) role at Midplaza Holding.
How do I apply for the Telephone Operator Staff (Midplaza Building) position at Midplaza Holding?
Click the "Apply Now" button on this page. You will be redirected to Midplaza Holding's official application portal hosted on workable where you can submit your application directly.
When was the Telephone Operator Staff (Midplaza Building) job at Midplaza Holding posted?
This Telephone Operator Staff (Midplaza Building) position at Midplaza Holding was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Telephone Operator Staff (Midplaza Building)
Midplaza Holding
You'll be redirected to Midplaza Holding's official application page on workable.