HR Intern
White Spot Facilities Management Services LLC
Telecalling Agent
About this role
- Handle inbound and outbound customer calls, WhatsApp messages, and emails in a 24/7 operational environment.
- Contact potential and existing customers to sell cleaning, maintenance, and AMC services.
- Follow up on enquiries and sales leads and convert them into confirmed bookings.
- Create and manage bookings, confirm service details, and coordinate with the operations teams.
- Address customer concerns professionally and escalate complaints when required.
- Maintain accurate customer records, lead status, and case updates in Salesforce.
- Achieve assigned targets for calls, lead follow-ups, sales conversions, and service quality.
- Minimum two years of experience in telecalling, telesales, customer service, or a call centre environment. Prior call centre experience is mandatory.
- Male candidate preferred due to the requirement for rotational and late-night shift coverage.
- Strong spoken and written English; Arabic language skills would be an advantage.
- Previous experience in home services, facilities management, or a similar service-based business is preferred.
- Confident in handling sales conversations, customer complaints, and multiple communication channels.
- Experience using Salesforce or another CRM platform is preferred.
- Willingness to work rotational shifts based on operational requirements is critical.
Frequently Asked Questions
Is the salary disclosed for the Telecalling Agent position at White Spot Facilities Management Services LLC?
The salary for this Telecalling Agent role at White Spot Facilities Management Services LLC is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telecalling Agent position at White Spot Facilities Management Services LLC located?
This Telecalling Agent role at White Spot Facilities Management Services LLC is based in Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telecalling Agent role at White Spot Facilities Management Services LLC full-time or part-time?
This is listed as a Full time position. It is posted as a Telecalling Agent role at White Spot Facilities Management Services LLC.
How do I apply for the Telecalling Agent position at White Spot Facilities Management Services LLC?
Click the "Apply Now" button on this page. You will be redirected to White Spot Facilities Management Services LLC's official application portal hosted on workable where you can submit your application directly.
When was the Telecalling Agent job at White Spot Facilities Management Services LLC posted?
This Telecalling Agent position at White Spot Facilities Management Services LLC was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Telecalling Agent
White Spot Facilities Management Services LLC
You'll be redirected to White Spot Facilities Management Services LLC's official application page on workable.