Technical Support

ACG_3858_JOB Our client, a leading global FMCG company, is looking for a talented candidate for their firm. JOB DESCRIPTION Responsible for deploying healthcare information systems (HIS, EMR, PACS, etc.) for international customers, including installation, system configuration, system integration, and data migration. Develop detailed implementation plans and ensure project progress. Perform system testing (Unit Test, Integration Test, UAT) before acceptance. Lead or coordinate Go-live implementation and support customers during the initial operation phase. Train end users and system administrators. Compile technical documents, user guides, and training materials in English. Act as the technical focal point, supporting customers in handling issues arising during system usage. Diagnose and handle incidents related to applications, databases, networks, and operating systems. Requirements Bachelor’s degree or above in Computer Science, Software Engineering, Biomedical Engineering, Information Management, or related fields. Proficient in Linux/Windows Server. Proficient in Oracle, MySQL, or SQL Server. Good knowledge of computer networks (TCP/IP, DNS, Firewall, etc.). Docker experience is preferred. At least 2 years of experience in healthcare IT or software implementation, operation, and technical support. Fluent English (4 skills), with the ability to work directly with international customers. Cross-cultural communication skills, customer service mindset, and training capability. Ability to work independently, work under pressure, and be willing to travel abroad for long-term assignments. Experience in project implementation in the Middle East or Southeast Asia is preferred. Contact: Phuong Anh Nguyen Due to the immerse number of applicants, only shortlisted candidates will be contacted.