Technical Quoter

Overview

Quinn Company, your local Caterpillar store, is hiring a Technical Quoter in City of Industry, California.

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

The Technical Quoter's primary responsibility for preparing and providing the electric power generation standard products pricing for Quinn Power Systems within Quinn's Central and Southern California assigned thirteen county territories. Entry-level sales position, which provides support to the outside field representatives as needed.      

Wages

The Technical Quoter'starting wage will depend on experience and education. $70,304 - $83,326

Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

•Assist Customer Service Agreements business manager in growth of CSA business unit by performing job responsibilities with a sense of pride and dedication.

•Have general knowledge of all markets that Quinn Power Systems supports through CSA services, including but not limited to: Commercial Marine, Power Generation, and Industrial Products.

•Manage the quote process by understanding the customer's needs and expectations, listening fully to what the customer has to say, and then asking questions to ensure that you have a complete understanding of the customer's expectations.

•Work with the CSA Manager and consult, as needed with other expert company resources to ensure quotes are accurate in materials, labor, and support requirements for increased profitability and customer satisfaction.

•Oversee the action plan communicated to the customer by documentation within your quote, thus, assisting the servicing store through the job completion as agreed upon with the customer.

•Be well versed in Caterpillar Insurance Programs and Policy procedures.

•Work with customers and the servicing stores to resolve any invoicing disputes resulting from issues related to the quotation ensuring that the resolution is both fair and equitable to the customer and Quinn Power Systems. 

Qualifications

One must have a minimum of five years within an Administrative, Electrical Power Generation (EPG), Marine, Industrial, or equivalent trades combination of technical training, schooling, or experience as deemed equivalent by management, with a high school diploma, or equivalent. Advanced business, technical trades certifications, or degrees are a plus.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

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Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.
 
•Assist Customer Service Agreements business manager in growth of CSA business unit by performing job responsibilities with a sense of pride and dedication.
•Have general knowledge of all markets that Quinn Power Systems supports through CSA services, including but not limited to: Commercial Marine, Power Generation, and Industrial Products.
•Manage the quote process by understanding the customer's needs and expectations, listening fully to what the customer has to say, and then asking questions to ensure that you have a complete understanding of the customer's expectations.
•Work with the CSA Manager and consult, as needed with other expert company resources to ensure quotes are accurate in materials, labor, and support requirements for increased profitability and customer satisfaction.
•Oversee the action plan communicated to the customer by documentation within your quote, thus, assisting the servicing store through the job completion as agreed upon with the customer.
•Be well versed in Caterpillar Insurance Programs and Policy procedures.
•Work with customers and the servicing stores to resolve any invoicing disputes resulting from issues related to the quotation ensuring that the resolution is both fair and equitable to the customer and Quinn Power Systems.