Technical Program Manager - 1 year Contract
infilect· Customer Success & Support
About this role
Technical Program Manager – Product & Customer Delivery
Company: Infilect Technologies India Pvt. Ltd.
Website: https://www.infilect.com/
About Infilect
Infilect delivers AI-powered visual intelligence solutions to leading Consumer Packaged Goods (CPG) and Fast-Moving Consumer Goods (FMCG) companies worldwide. Our technology helps businesses transform retail shelf images into actionable insights, enabling better visibility, execution and decision-making across retail environments.
Our success depends on our ability to deliver reliable, scalable solutions while building strong relationships with our global customers. We are looking for an experienced Program Manager – Product & Customer Delivery who combines strong program management capabilities with technical aptitude, product understanding and exceptional customer stakeholder management skills.
The ideal candidate will be comfortable working at the intersection of product, engineering and customer success. This person should be capable of translating customer requirements into actionable technical deliverables, coordinating integrations, understanding technical issues, facilitating basic troubleshooting and ensuring seamless communication between customers and internal teams.
As an early-stage startup, we value ownership, adaptability, structured execution and a willingness to get hands-on to solve challenging problems.
Key Responsibilities
1. Program and Delivery Management
- Lead end-to-end planning, coordination and execution of customer-facing programs, product implementations and technical integrations.
- Coordinate cross-functional teams across Product, Engineering, AI/Data and Customer Success to ensure timely, high-quality delivery.
- Define program milestones, dependencies, deliverables, timelines and success metrics aligned with customer commitments and business objectives.
- Monitor program progress, identify delivery risks and bottlenecks, and drive timely resolution.
- Facilitate release planning, deployment coordination, change management and post-release follow-ups.
- Ensure deliverables meet agreed scope, quality standards and customer expectations.
2. Technical Understanding and Integrations
- Develop a strong understanding of Infilect’s products, platform capabilities, workflows, system architecture and customer use cases.
- Work closely with engineering teams and customers to understand integration requirements, technical dependencies, APIs, data flows and system connectivity.
- Translate business and customer requirements into clear functional and technical requirements for Product and Engineering teams.
- Understand technical concepts such as REST APIs, request/response payloads, authentication, databases, application logs, HTTP status codes and common integration failures.
- Perform basic debugging and first-level investigation of customer issues using available internal tools, logs, dashboards and application interfaces.
- Develop a working understanding of Django
Frequently Asked Questions
Is the salary disclosed for the Technical Program Manager - 1 year Contract position at infilect?
The salary for this Technical Program Manager - 1 year Contract role at infilect is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Program Manager - 1 year Contract position at infilect located?
This Technical Program Manager - 1 year Contract role at infilect is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Program Manager - 1 year Contract role at infilect full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Technical Program Manager - 1 year Contract role in the Customer Success & Support department at infilect.
Which team or department does the Technical Program Manager - 1 year Contract at infilect belong to?
This Technical Program Manager - 1 year Contract position is part of the Customer Success & Support department at infilect. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Program Manager - 1 year Contract position at infilect?
Click the "Apply Now" button on this page. You will be redirected to infilect's official application portal hosted on keka where you can submit your application directly.
When was the Technical Program Manager - 1 year Contract job at infilect posted?
This Technical Program Manager - 1 year Contract position at infilect was posted on Oct 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Program Manager - 1 year Contract
infilect
You'll be redirected to infilect's official application page on keka.