Technical Manager
About this role
Job Summary
Intervention Category (Generic)
Dedicated external Delivery Lead for RUN operations and projects, combining operational management and technical expertise.
Activities Performed
- Manage RUN (Application Support & Maintenance) services.
- Coordinate Mendix projects.
- Monitor quality and performance
Deliverables
- Delivery reporting.
- RUN and project governance.
- Tracking of project deliverables
Associated Requirements
- Delivery Lead with strong expertise aligned to client requirements
Additional Requirements
- Experience with low-code platforms
Mode of Intervention
- Technical Delivery Lead capable of working autonomously. ย
Detailed Job Description
Role Summary
We are seeking an experienced Delivery Lead (0.5 FTE) to oversee RUN operations and project delivery activities within a Mendix and low-code application landscape. The role combines service delivery management, project coordination, governance, and technical leadership to ensure seamless execution of operational and project objectives while meeting client expectations. ย
Key Responsibilities
- Lead and coordinate RUN support activities.
- Manage and oversee Mendix application projects and enhancements.
- Monitor service quality, operational KPIs, and delivery performance.
- Drive governance, reporting, and stakeholder communication.
- Track project deliverables and ensure adherence to agreed timelines.
- Coordinate with business stakeholders, development teams, and suppliers.
- Identify, track, and mitigate delivery risks and operational issues.
- Ensure compliance with client processes, standards, and delivery commitments. ย
Key Skills Required
- Delivery Management
- Application Support & Maintenance (RUN)
- Mendix Platform Knowledge
- Low-Code Development Platforms
- Service Delivery Management
- Project Coordination & Governance
- Stakeholder Management
- Quality & Performance Monitoring
- Risk & Issue Management
- Technical Leadership
- Reporting & Governance
- Problem Solving and Decision Making ย
Preferred Experience
- Experience managing application support and project delivery teams.
- Hands-on exposure to Mendix or similar low-code platforms.
- Understanding of IT service management and governance practices.
- Experience managing multiple priorities and workstreams.
- Exposure to offshore delivery environments.
- Ability to work independently with minimal supervision. ย
Ideal Candidate Profile
- Strong Delivery Lead background.
- Experience working with low-code technologies.
- Excellent communication and stakeholder management skills.
- Proven ability to drive operational excellence and project success.
- Self-motivated and capable of managing responsibilities autonomously
Recruitment Summary
Delivery Lead (0.5 FTE) with expertise in RUN operations, Mendix project delivery, service governance, quality and performance monitoring, and low-code platforms. Responsible for leading offshore delivery activities and ensuring successful execution of support and project engagements. ย
Key Skills for Resume Search
- Mendix
- Low-Code Platforms
- Delivery Management
- RUN / Application Support
- Service Delivery
- IT Governance
- Stakeholder Management
- KPI Monitoring
- Quality Management
- Project Coordination
- Offshore Delivery
- Technical Leadership
- Risk Management
- Reporting & Governance
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Key Responsibilities
Key Responsibilities
- Lead and coordinate RUN support activities.
- Manage and oversee Mendix application projects and enhancements.
- Monitor service quality, operational KPIs, and delivery performance.
- Drive governance, reporting, and stakeholder communication.
- Track project deliverables and ensure adherence to agreed timelines.
- Coordinate with business stakeholders, development teams, and suppliers.
- Identify, track, and mitigate delivery risks and operational issues.
Ensure compliance with client processes, standards, and delivery commitments
Skill Requirements
- Delivery Management
- Application Support & Maintenance (RUN)
- Mendix Platform Knowledge
- Low-Code Development Platforms
- Service Delivery Management
- Project Coordination & Governance
- Stakeholder Management
- Quality & Performance Monitoring
- Risk & Issue Management
- Technical Leadership
- Reporting & Governance
- Problem Solving and Decision Making ย
Other Requirements
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