Technical Lead
HCLTech
Technical Lead
About this role
Job Summary
ServiceNow Change & Release Manager, Veeva Vault Platform
• 8+ years total IT experience, with minimum 5 years hands-on ServiceNow Change and Release Management, including demonstrated single-handed ownership (not just a contributor role).
• Strong understanding of ITIL Change/Release/Incident/Problem management framework (ITIL v4 preferred).
• Experience managing change in a regulated (GxP/validated) IT environment, understanding validation evidence requirements within a Change Record.
• Ability to independently assess change risk and determine correct approval path without escalation for routine decisions.
• Experience coordinating release schedules across multiple concurrent workstreams (configuration + integration + platform vendor releases).
• Strong stakeholder management and executive presence — this role represents the platform in cross-functional governance forums.
• Excellent written and verbal English.
• Strong understanding of ITIL Change/Release/Incident/Problem management framework (ITIL v4 preferred).
• Experience managing change in a regulated (GxP/validated) IT environment, understanding validation evidence requirements within a Change Record.
• Ability to independently assess change risk and determine correct approval path without escalation for routine decisions.
• Experience coordinating release schedules across multiple concurrent workstreams (configuration + integration + platform vendor releases).
• Strong stakeholder management and executive presence — this role represents the platform in cross-functional governance forums.
• Excellent written and verbal English.
Key Responsibilities
ServiceNow Change & Release Manager, Veeva Vault Platform
• 8+ years total IT experience, with minimum 5 years hands-on ServiceNow Change and Release Management, including demonstrated single-handed ownership (not just a contributor role).
• Strong understanding of ITIL Change/Release/Incident/Problem management framework (ITIL v4 preferred).
• Experience managing change in a regulated (GxP/validated) IT environment, understanding validation evidence requirements within a Change Record.
• Ability to independently assess change risk and determine correct approval path without escalation for routine decisions.
• Experience coordinating release schedules across multiple concurrent workstreams (configuration + integration + platform vendor releases).
• Strong stakeholder management and executive presence — this role represents the platform in cross-functional governance forums.
• Excellent written and verbal English.
• Strong understanding of ITIL Change/Release/Incident/Problem management framework (ITIL v4 preferred).
• Experience managing change in a regulated (GxP/validated) IT environment, understanding validation evidence requirements within a Change Record.
• Ability to independently assess change risk and determine correct approval path without escalation for routine decisions.
• Experience coordinating release schedules across multiple concurrent workstreams (configuration + integration + platform vendor releases).
• Strong stakeholder management and executive presence — this role represents the platform in cross-functional governance forums.
• Excellent written and verbal English.
Skill Requirements
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Technical Lead position at HCLTech?
The salary for this Technical Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Lead position at HCLTech located?
This Technical Lead role at HCLTech is based in Hyderabad, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Technical Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Technical Lead job at HCLTech posted?
This Technical Lead position at HCLTech was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.