Technical Lead

Job Summary

As an analyst in Workday, you will typically focus on configuring and optimizing Workday systems. This role is responsible for providing support to stakeholders across the Workday platform in various Workday modules.

Key Responsibilities

• Minimum of 3 years’ Workday experience with expertise in core HCM and any other areas such as compensation, benefits, talent, recruiting, recruitment, and absence.
• Workday HCM Certified.
• Ability to interpret business requirements, recommendations and implement solutions.
• Should have passion for excellent customer service, be adaptable and flexible.
• Strong problem-solving and logical thinking skills.

Skill Requirements

• Provide support in resolving Workday related requests assigned to P&C systems team via Service NAB or CCP
• Deliver high quality support for core HCM and any other functional area such as compensation, benefits, talent, recruitment, absence, time tracking etc.
• Develop, implement and maintain custom reports, dashboards and calculated fields to meet the business requirements and complete bulk data uploads via EIB across various processes.
• Coordinate and execute various types of testing’s including functional, regression, integration, performance and user acceptance testing. Should assist with executing functional UAT and SIT integrations and regression testing as required.
• Develop and maintain project documentation, including functional designs, test scripts, and user manuals.
• Be responsible for employee/ config data gathering, transformation, mapping, and cleansing, then performing and monitoring mass data loads using tools like EIB, ensuring data accuracy, error handling, and providing post-load validation and support.
• Provide training to stakeholders and prepare communication packs SOP's, FAQ's to support Workday adoption and utilization.
• Stay up to date on the trends and developments within Workday area of expertise, continuous research and use of best practices.

Other Requirements