Tech Coordinator

Black Box
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📍 Bangalore, Karnataka, IndiaFull time

About this role

Technical Responsibilities

  • Possess working knowledge of infrastructure devices including:
    • Routers
    • Switches
    • Wireless Access Points
    • Network Racks and Structured Cabling
    • Basic LAN and WAN concepts
  • Understand installation and validation processes for network equipment.
  • Perform initial troubleshooting for infrastructure-related issues.
  • Validate deliverables such as installation photos, cabling confirmation, and device connectivity.
  • Ensure field execution aligns with technical scope and device configurations.

Stakeholder Interaction and Global Coordination

  • Interact effectively with multiple stakeholders globally across APAC, EMEA, and AMER regions.
  • Coordinate with:
    • Field technicians
    • Vendors and supplier partners
    • Project Managers
    • Resource Coordinators
    • Customer site contacts
  • Manage bridge calls during execution windows.
  • Maintain clear and professional communication across different time zones.

Reporting and Documentation

  • Prepare and share structured reports with stakeholders.
  • Maintain and update project trackers and documentation.
  • Share daily execution updates, risk reports, and closure summaries.
  • Ensure documentation accuracy including runbooks, coordination plans, and execution reports.
  • Support utilization, status, and operational reporting requirements.

Qualifications

  • Bachelor’s degree or equivalent experience.
  • Minimum 2 to 4 years of experience in technical coordination, infrastructure support, or international call center environments.
  • Strong understanding of infrastructure devices and network fundamentals.
  • Knowledge of router, switch, and access point installation processes.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with ability to interact confidently with global stakeholders.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving capabilities.
  • High attention to detail and ownership mindset.
  • Ability to work independently and in a team environment.
  • Willingness to work in a 24/7 work environment supporting US business hours.

Certifications such as ITIL, CCNA, A+, or similar infrastructure-related certifications are desirable.

Frequently Asked Questions

Is the salary disclosed for the Tech Coordinator position at Black Box?
The salary for this Tech Coordinator role at Black Box is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Tech Coordinator position at Black Box located?
This Tech Coordinator role at Black Box is based in Bangalore, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Tech Coordinator role at Black Box full-time or part-time?
This is listed as a Full time position. It is posted as a Tech Coordinator role at Black Box.
How do I apply for the Tech Coordinator position at Black Box?
Click the "Apply Now" button on this page. You will be redirected to Black Box's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Tech Coordinator job at Black Box posted?
This Tech Coordinator position at Black Box was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Tech Coordinator
Black Box
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