HR Operations - RPL

About the Role

Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.

Key Responsibilities

Payroll Management 

• Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce) 
• Ensure accurate and timely payroll execution (bi-weekly/monthly cycles) 
• Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions 
• Partner with Finance to reconcile payroll data, general ledger, and reporting 
• Handle payroll audits, discrepancies, and employee escalations 
• Ensure compliance with federal, state, and local wage and hour laws 
• Ensure compliance with tax regulations, wage laws, and reporting requirements 
• Prepare and validate payroll reports, audits, and filings 
• Maintain documentation for audits and regulatory reviews 
• Track and report payroll metrics and trends using Microsoft Excel and Power BI 
• Oversee employee data changes impacting payroll (job changes, compensation updates) 
• Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs 
• Ensure data integrity between HRIS and payroll systems 
• Support benefits deductions, leave of absence tracking, and timekeeping systems 
• Identify and implement payroll process improvements and automation opportunities 
• Streamline workflows between HR, Finance, and Payroll  
• Improve accuracy, reduce manual effort, and enhance employee experience 
• Act as the primary point of contact for payroll-related queries and escalations 
• Partner with internal stakeholders across HR, Finance, and Operations 
• Provide guidance on payroll policies, procedures, and best practices 
• 7+ years of experience in payroll or HR operations with strong payroll ownership 
• Proven experience managing multi-state payroll in the U.S. 
• Strong knowledge of payroll compliance, tax regulations, and wage laws 
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation) 
• Experience with payroll systems 
• Strong attention to detail and high level of accuracy 
  
   
• Experience supporting field-based or hourly workforce (technicians, project teams) 
• Experience with reporting tools like Power BI or Tableau 
• Experience in a global or multi-country payroll environment 
• CPP (Certified Payroll Professional) certification 
• Bachelor’s degree in HR, Finance, Accounting, or related field 
  
   
• Payroll Processing & Compliance 
• Payroll Reconciliation & Audits 
• HRIS & Payroll Systems 
• Data Analysis & Reporting 
• Process Improvement & Automation 
• Stakeholder Management 

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