TCM Coordinator Innovation Care Partners

honorhealth· 74 Innovation Care Partners
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📍 Innovation Care Partners - 8901 E Mountain View Rd Scottsdale, AZ 85258Full time

About this role

Primary City/State:

Innovation Care Partners - 8901 E Mountain View Rd Scottsdale, AZ 85258

Category:

Clinical Operations

Shift:

Day

Department:

Care Management
  • 8:00 - 4:30

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Assists in the administration of Transitional Case Management (TCM) and discharge Planning functions to include, but not limited to, data entry, organization of workflow, communications, critical information tracking, report creation, and links with community resources. The position is focused on supporting the role of the Transitional Case Management (TCM) department in optimizing the Transitional Care Management and Discharge Planning process, efficiency and effectiveness.

ESSENTIAL FUNCTIONS
  • Performs a variety of routine clerical activities. Assists TCM team in assigned area of responsibility, including:
  • Compiling information, organizing paperwork and files, providing information, coordinating with outside agencies, monitoring the status of cases, and clinical data entry. Research, compile, review, reconcile, and/or maintains a variety of information and records. Answer questions and supplies detailed information both in person and on the phone to patients, case managers, and other service agencies. Receives and processes a variety of requests for information, referrals, forms, orders, notices, and/or other related information. Follows through on patient needs through coordination of services.
  • Performs quality monitoring and data collection activities. Is trained and performs high quality customer service standards. Developed strong collaborative relationships with TCMs and acute/PA acute heath care partners.
  • Distributes post-acute placement requests to preferred provider network resources and identifies availability. Maintains routine communication with referring TCM team member of the status of requests. Obtains forms to initiate and complete placement process. Arranges safe transportation which fits the patients’ needs. Gathers pertinent information from insurance carriers, financial counselors and ancillary staff to ensure patient benefit coverage for post-discharge services.
  • Confers with the TCM team to prioritize placement requests. Partner with the TCM team to provide post-acute services. Facilitate prompt processing of all requests for post-acute services, equipment, or appointments with community resources.
  • Performs active listening, customer service skills, and guides discharge care goal communication for the patient and families.
  • Provides patient educational materials and answers questions related to automated symptom checker, video and texting communication with TCM team members.
  • Performs other duties as assigned.

EDUCATION
  • High School Diploma or GED Required
  • Associates or health care related advanced education. Preferred

EXPERIENCE
  • 2 years in healthcare related position Required
  • 4 years experience in a healthcare related field Preferred

LICENSE AND CERTIFICATIONS
  • Basic Life Support (BLS) - Certification Required
  • Health Care or Business-Related Certification Preferred

We're all in for your career.

Frequently Asked Questions

Is the salary disclosed for the TCM Coordinator Innovation Care Partners position at honorhealth?
The salary for this TCM Coordinator Innovation Care Partners role at honorhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the TCM Coordinator Innovation Care Partners position at honorhealth located?
This TCM Coordinator Innovation Care Partners role at honorhealth is based in Innovation Care Partners - 8901 E Mountain View Rd Scottsdale, AZ 85258. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the TCM Coordinator Innovation Care Partners role at honorhealth full-time or part-time?
This is listed as a Full time position. It is posted as a TCM Coordinator Innovation Care Partners role in the 74 Innovation Care Partners department at honorhealth.
Which team or department does the TCM Coordinator Innovation Care Partners at honorhealth belong to?
This TCM Coordinator Innovation Care Partners position is part of the 74 Innovation Care Partners department at honorhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the TCM Coordinator Innovation Care Partners position at honorhealth?
Click the "Apply Now" button on this page. You will be redirected to honorhealth's official application portal hosted on workday where you can submit your application directly.
When was the TCM Coordinator Innovation Care Partners job at honorhealth posted?
This TCM Coordinator Innovation Care Partners position at honorhealth was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
TCM Coordinator Innovation Care Partners
honorhealth
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