SVP, Team Lead, Digital and Implementation, Cash & Trade, Transaction Banking

Business Function

Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services. In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.

Responsibilities

- Lead a team of implementation specialists to ensure seamless onboarding and integration of cash management and trade finance solutions for corporate clients

- Collaborate with cross-functional teams, including product, operations, and IT, to address client requirements and resolve implementation challenges

- Develop and maintain strong relationships with clients, providing guidance and support throughout the implementation process

- Oversee the execution of project plans, ensuring timely delivery and adherence to quality standards

- Identify and implement process improvements to enhance the efficiency and effectiveness of the implementation function

- Provide mentorship and training to team members, fostering their professional development

- Contribute to the continuous enhancement of the implementation methodology and best practices

Requirements

- Minimum 5 years of experience in a similar role, preferably in the banking or financial services industry

- Proven track record of leading and managing a team of implementation specialists

- Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and cross-functional teams

- Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues

- Proficient in project management methodologies and tools

- Adaptable and flexible, with the ability to work in a dynamic, fast-paced environment

- Demonstrated leadership skills and the ability to motivate and develop team members

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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