WFM Scheduler
ibex
SVP Business Development
About this role
Overview
SVP, Business DevelopmentPOSITION OVERVIEW:
The SVP, Business Development will drive strategic growth by identifying, pursuing, and closing new business opportunities across key target markets. This executive role is responsible for expanding the company’s client portfolio, with a strong focus on enterprise-level engagements, and building long-term client relationships that support sustained revenue growth.
This role has a strong preference for candidates with experience selling into the BFSI (particularly Banking) and fintech vertical. Applicants with demonstrated success in these industries will be prioritized.
Responsibilities
DUTIES AND RESPONSIBILITIES:
- Develop and execute a strategic sales plan aligned with company growth objectives.
- Identify, target, and secure new business opportunities across priority verticals, including BFSI and fintech.
- Build and maintain a robust pipeline of qualified prospects and manage the full sales lifecycle from lead generation through close.
- Establish and nurture C-level client relationships to drive long-term partnerships.
- Collaborate with internal stakeholders (Operations, Solutions, Finance, etc.) to develop tailored, competitive proposals.
- Lead RFP/RFI responses, client presentations, and contract negotiations.
- Consistently meet or exceed revenue targets and sales quotas.
- Stay informed on industry trends, market dynamics, and competitive positioning within target verticals.
- Partner with marketing to align demand generation strategies with target industries.
- Provide regular pipeline forecasts and sales reporting to executive leadership.
Qualifications
QUALIFICATIONS:
- Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
- 10+ years of progressive experience in business development, sales, or client acquisition within the BPO, CX, or outsourcing industry.
- Proven track record of closing large, complex, multi-year deals with enterprise clients.
REQUIRED / STRONGLY PREFERRED EXPERIENCE:
- Demonstrated success selling into the BFSI (Banking preferred) and fintech vertical
- Deep understanding of industry-specific challenges, compliance requirements, and CX expectations within these sectors
- Established network and relationships within one or more of these verticals
- Strong understanding of global delivery models and outsourcing solutions.
- Exceptional communication, negotiation, and executive presentation skills.
- Ability and willingness to travel as needed to support client engagement and deal closure.
COMPETENCIES:
- Business Acumen
- Communication
- Consultation
- Critical Evaluation
- Ethical Practice
- Collaboration
- Global & Cultural Awareness
- Leadership & Navigation
- Relationship Management
Frequently Asked Questions
Is the salary disclosed for the SVP Business Development position at ibex?
The salary for this SVP Business Development role at ibex is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SVP Business Development position at ibex located?
This SVP Business Development role at ibex is based in Washington, DC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SVP Business Development role at ibex full-time or part-time?
This is listed as a FULL TIME position. It is posted as a SVP Business Development role at ibex.
How do I apply for the SVP Business Development position at ibex?
Click the "Apply Now" button on this page. You will be redirected to ibex's official application portal hosted on icims where you can submit your application directly.
When was the SVP Business Development job at ibex posted?
This SVP Business Development position at ibex was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
SVP Business Development
ibex
You'll be redirected to ibex's official application page on icims.